Is Oracle a good company to work for as a Customer Service Analyst 2-Support?

Customer Service Analyst 2-Support professionals working at Oracle have rated their employer with 3.5 out of 5 stars in 68 Glassdoor reviews. This is a higher than average score with the overall rating of Oracle employees being 3.4 out of 5 stars. Search open Customer Service Analyst 2-Support Jobs at Oracle now and start preparing for your job interview by browsing frequently asked Customer Service Analyst 2-Support interview questions at Oracle .

Does Oracle pay Customer Service Analyst 2-Support employees well?

Customer Service Analyst 2-Support professionals rate their compensation and benefits at Oracle with 2.8 out of 5 stars based on 68 anonymously submitted employee reviews. This is 13.3% worse than the company average rating for salary and benefits. Find out more about Customer Service Analyst 2-Support salaries at Oracle.

What are the top reviewed jobs at Oracle?

Software Engineer (1953) , Senior Software Engineer (1366) , Associate Consultant (1079) , Senior Consultant (1048) , Account Executive (1035) , Account Manager (993) , Principal Consultant (795) , Principal Software Engineer (767) , Sales Representative (741) , Member Of Technical Staff (730) , Business Development Consultant (720) , Software Developer (718) , Consultant (702) , Applications Developer (697) , Senior Member of Technical Staff (644)

What are the pros of working at Oracle according to real employee reviews?

"Good work life balance given so that you become lazy and settle down for less and compromise" ((in 8474 reviews)); "The benefits are good; it is nice to have access to the Oracle University classes." ((in 3620 reviews)); "Enjoyed working with the marketing team and the people there are great and easy to get along with." ((in 2458 reviews)); "work culture is good and your work is seen by all the people in the hierarchy" ((in 1845 reviews)); "Flexible timings and Work from home feasibility" ((in 1594 reviews))

What are the cons of working at Oracle according to real employee reviews?

"The salary was low for this industry and there was no hope for a significant raise or promotion." ((in 2341 reviews)); "No or trivial increases and bonuses for anyone I know for the past 5 years." ((in 1162 reviews)); "Managers seem to be caught up in politics and corruption quite frequently and are frequently bad at managing and very good at micromanagement." ((in 1059 reviews)); "Advancement and avoiding frequent layoffs depends solely on politics and relationships with those above you." ((in 677 reviews)); "poor leadership; managed by a spreadsheet and billable utilization with no other considerations; just a number" ((in 456 reviews))

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Oracle

Oracle Customer Service Analyst 2-Support reviews

3.5

46% would recommend to a friend

(68 total reviews)

Clay Magouyrk and Mike Sicilia

13% approve of CEO

64% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.5

Career opportunities

3.2

Senior management

2.8

Compensation and benefits

Customer Service Analyst 2 Support employees have rated Oracle with 3.5 out of 5 stars, based on 68 company reviews on Glassdoor. This indicates that most Customer Service Analyst 2 Support professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by Customer Service Analyst 2 Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

68 reviews

2.0

Oct 11, 2024

oracle is great company but depends on your team

Application developer 2

Recommend

CEO approval

Business Outlook

Pros

company is great benefits are there, you get to know all benefits because manager will not tell you the benefits

Cons

before joining please get to know your team , There are some seniors who are here from last 15 - 20 yrs and they don't allow to overshine you...you will feel tortured after sometime. So please join before know your team , my previous team was very good but my last team was tortured team.

2.0

Sep 10, 2024

Pros and cons

Software engineer 2

Recommend

CEO approval

Business Outlook

Pros

Good Work life balance overall

Cons

No hikes and bonus, stale work

4.0

Sep 3, 2024

Great for your retirement

Sde-2

Recommend

CEO approval

Business Outlook

Pros

Work life balance Flexible office hours Smooth deadlines

Cons

Technologies not as per the marks

Viewing 31 - 33 of 68 Reviews

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Oracle

Oracle Customer Service Analyst 2-Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

oracle is great company but depends on your team

Pros and cons

Great for your retirement

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