Oracle Customer Service Analyst 2-Support reviews

3.5

46% would recommend to a friend

(68 total reviews)

Clay Magouyrk and Mike Sicilia

13% approve of CEO

65% positive business outlook

Customer Service Analyst 2 Support employees have rated Oracle with 3.5 out of 5 stars, based on 68 company reviews on Glassdoor. This indicates that most Customer Service Analyst 2 Support professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by Customer Service Analyst 2 Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

68 reviews
5.0
Mar 10, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Good work culture and plenty to learn

Cons

Low pay, rewards, bonus and RSUs

3.0
Feb 23, 2026

No hike

Recommend
CEO approval
Business Outlook

Pros

Technically grown. Adopting new technologies

Cons

No hike from last 4 years

Viewing 4 - 6 of 68 Reviews

Glassdoor has 66,531 Oracle reviews submitted anonymously by Oracle employees. Read employee reviews and ratings on Glassdoor to decide if Oracle is right for you.