Oracle Customer Service Analyst 2-Support reviews

3.5

46% would recommend to a friend

(68 total reviews)

Clay Magouyrk and Mike Sicilia

13% approve of CEO

65% positive business outlook

Customer Service Analyst 2 Support employees have rated Oracle with 3.5 out of 5 stars, based on 68 company reviews on Glassdoor. This indicates that most Customer Service Analyst 2 Support professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by Customer Service Analyst 2 Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

68 reviews
4.0
Feb 5, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Good place to comfortably work. Lots of freedom at work for breaks

Cons

None and Low pay compared to industry

3.0
Jan 14, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

the WLB is good enough

Cons

Hike cycle is not at all satisfactory

4.0
Oct 14, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Work life balance is really good

Cons

Hikes are irregular and inconsistent

Viewing 7 - 9 of 68 Reviews

Glassdoor has 66,531 Oracle reviews submitted anonymously by Oracle employees. Read employee reviews and ratings on Glassdoor to decide if Oracle is right for you.