Oracle Customer Service Analyst reviews

No cons. . . . . .

Overworked, seen as a number, no time to rest only for an hour during break, average about 60 calls per 8 hour shift. Not enough training when you first start out. They want to throw you out without knowing what you are doing because they need ppl to answer the phones. Get mad at you 2 months later when you obviously haven’t been trained when you don’t know what you are doing. DBAs are extremely nasty. Other L2s are nasty as well to L1s