Oracle lead client support engineer reviews

3.7

63% would recommend to a friend

(175 total reviews)

Clay Magouyrk and Mike Sicilia

43% approve of CEO

42% positive business outlook

lead client support engineer employees have rated Oracle with 3.7 out of 5 stars, based on 175 company reviews on Glassdoor. This indicates that most lead client support engineer professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by lead client support engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

175 reviews
4.0
Mar 28, 2013

Oracle Germany

Recommend
CEO approval
Business Outlook

Pros

Much freedom in approach to customers and to structure the own work. Working from often home possible if ok with Manager, even if no official home office worker. Good if you do your numbers. Often easy to approach customers, cause most of IT staff know Oracle very well. Whole areas at many customers are dedicatedly working with Oracle software.

Cons

Lots of reports on numbers details doing for management. Often ad-hoc requests for detailed figures etc by manager, cause he needs to report this to his manager very fast. Salary: For most people who started at Oracle Germany in telesales, the salary does not appropriately rise even after they moved on to more senior field sales positions. This is why many such staff stay in Oracle field sales for around 1-3 years and then move to other companies to realize strong salary growth. Some come later back to Oracle and then even get additional salary growth on top of that. So Oracle would be wise to pay appropriate salaries to such staff, to avoid losing staff who know all about Oracle and are in a age where they are wiling to really work hard in order to make a career.

3.0
Feb 14, 2013
Recommend
CEO approval
Business Outlook

Pros

- The people make all the difference. Some real talent and it has been a pleasure to work with them. I've made some good friends here. - International replacement possible to almost any location Oracle has an office. - Great place to learn.

Cons

- Too much training, that doesn't give real value in helping speak to prospects. - Company believes that relationships don't matter, as they have the products. - Management in general have little or no sales experience, making it hard to have a conversation about deals. - Way too many deal reviews, with no real value to anyone. - Most managers and sales support staff work harder on justifying their role than actually working.

Viewing 172 - 174 of 175 Reviews

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