Orkin reviews

3.1

43% would recommend to a friend

(1,440 total reviews)
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Jerry Gahlhoff | Pat Chrzanowski

60% approve of CEO

45% positive business outlook

Orkin has an employee rating of 3.1 out of 5 stars, based on 1,440 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Orkin employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Mar 28, 2015
Recommend
CEO approval
Business Outlook

Pros

working on your own,meeting new people

Cons

The money they pay does not worth the time and pressure. get to go in the new York area if u want to make money cause they still pay per hour there. i apply on their website for 35k+commission,once in the office ,they gave me 23k+commission contract?!?.and the commission is 21 percent of whatever dollar u make above 12k on your route.i was dying to know exactly how much i will end up taking home. and here is what i took home from my first month as a full route manager: 1800 after tax( salary +commission): i worked 214 hours to get it and i drove 2112 miles for it. now that i signed up for 401 and health plan that cost me another 300 dollars , my net revenue will be 1500 for the month!! Damn, cant pay my bills, cant save money from it. Again it depends on your route , your state and your branch. i know some friends who r doing good on other states for the same job.was not just lucky to apply in a poor branch and state.

2.0
Oct 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, good pay compared to other companies in the same type of business.

Cons

Good ole boy mentality, lack of respect for customers and employees. If only upper management really knew how bad the service is and the fact that local management could care less. When trying to get a manager to assist in a customer concern and actually make them work you're put on a black list. I love when they hold meetings to talk about our customer rating scores because it is so hypocritical. Customers have to make 10 calls to finally have management call them back, by that time consider that customer gone and the 10 people they know never calling us because the bad word of mouth.

2.0
Oct 8, 2014
Recommend
CEO approval
Business Outlook

Pros

Call Center--> Good wage. If you are in Charlotte and not Atlanta, you even get commission. Clean, climate controlled environment unless you word past five when the building closes and they auto turn the heat or air off, and the company will not pay extra to keep it on. Fixed schedule. Branch Admin--> Clean, climate controlled environment. Small staff, get to know one another well. The pay is a little over average.

Cons

Call Center--You are a number consisting of numbers. I lost my job because my number was never high enough, though I hardly ever had a customer to cancel a service plan early. Branch Admin--> state requires a lot of the paperwork I keep hearing about. There is no professionalism in the office. The termite techs, sales team, techs, come in and hang out in the office when you are trying to work. Very hard to concentrate.

Viewing 46 - 48 of 1,440 Reviews

Glassdoor has 1,473 Orkin reviews submitted anonymously by Orkin employees. Read employee reviews and ratings on Glassdoor to decide if Orkin is right for you.