Orkin reviews

3.0

41% would recommend to a friend

(1,444 total reviews)
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Jerry Gahlhoff | Pat Chrzanowski

53% approve of CEO

42% positive business outlook

Orkin has an employee rating of 3.0 out of 5 stars, based on 1,444 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Orkin employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Oct 13, 2022
Recommend
CEO approval
Business Outlook

Pros

It’s a full time job with benefits. Pay is good.

Cons

The company could pay their incentives in a timely manner and the customer service specialists could make more hourly, as there is a lot of work in the role.

2.0
Oct 12, 2022

Orkin

Recommend
CEO approval
Business Outlook

Pros

Remote work is great, insurance paid holiday

Cons

Management needs improvement, low pay

1.0
Oct 11, 2022
Recommend
CEO approval
Business Outlook

Pros

**DEPENDING ON THE BRANCH** super lenient managers, depending on who they are as human beings, and how they choose to treat you. Whenever you're finished with your route you get to go home. Meaning if you finish at 2pm or 12pm, you go home. However make sure to wait until 2 incase a start comes in. Depending on the managers, they don't overload you with services from other routes without letting you know they will be adding something. Depending on the manager and the culture, usually you'll enjoy your time there. Depending on the manager, everything will be easy going, and you won't hear from the manager sometimes for a whole week, you go finish up your customers and go home. May not even need to visit the office unless you have to turn in paper work. Depending on the manager, its a very very chill position.

Cons

Too much responsibility put on the tech with little pay. Base pay is 37,000 depending on the region of course. No room for growth. The only way to grow with this company is to either have good relationships with people up top, or work so hard for little pay and they somehow see it. If you ask for a raise, they will say no raise. At times during the summer, you have 15/16 or 17 services, however they add starts to your day, as if there are no others days available for that start to be added to. Everyone who works at the office is so scared of regional and division its hilarious. There is always meetings every Tuesday at 7am, or 7:30. Why ? well because they're scared regional may walk in some days so they hold a meeting to make sure they cover themselves. Its the same old same old every week. Nothing new in terms of information. They make you do these "courses" on ultipro, you do them on your own time even at home because regional out of nowhere decides EVERY TECH NEEDS TO FINISH IT by for example no later than 10AM on a Tuesday. However just last night it was Monday and they send out a late text for that. Regional seems to just be making moves on the fly, with nothing planned. They don't care what time you finish, if you finish at 8pm or 9pm, they'll never call you and say hey why are you still out there ? Customers come #1 before safety or anything. They lie and say no "SAFETY" comes first, all lies no truth, its all about NUMBERS, CUSTOMERS, and WHY WASNT THIS SERVICED. There is more cons however my fingers are tired of typing. I️ DO NOT recommend you to work here if you want some sort of life outside of work. DO NOT APPLY, or consider. Depending on the branch its a hit or. miss. Oh by the way if you have a color more darker than vanilla, you will never reach a promotional spot to regional or division. NEVER. It's as clear as day.

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Orkin Response
3y
Thank you for your views and giving us an opportunity to respond. We are disappointed to hear about some of your experiences. Regarding pay, we are sorry the compensation package doesn’t meet your needs, but Orkin is committed to providing growth opportunities for employees. We encourage you to reach out to orkinemployeesupport@rollins.com to discuss further.
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