Osaic reviews

Lack of appreciation for employees. Hired for remote role, RTO order came through, remote employees who don't live in one of the few cities where offices are located cannot get promoted.

Everything else sucks with this company. Almost zero training ahead of new platform rollouts. If there is training, it usually makes no sense and we're expected to know every everything about it in under an hour. Also almost zero communication regarding any major operational updates and processes and if they do it's either day-of or after-the-fact. Osaic's slogan should be "Promises, Promises, Promises". Royal Court was integrated to Top Producer which was rebranded to Premiere Support which was renamed to Everest Support. Management promises "better support" for their FPs, but fails to mention that those contact center employees on that team are being taken away to support the General Advisor Support team 4 out of 5 days a week and are only being used as a backup for Everest. This was not communicated with these employees nor the FPs. For anyone who busted their rear-end to get promoted to the highest tier of customer support at this firm and is now relegated to be a "back-up" of their own job is a slap in the face to everyone.