Salaries are really, really low. Not just for Seattle, but for the outdoor industry, and that's bad. What the company pays it's employees is crazy, at least 25% less than they could make at competing companies.
There's also zero opportunity to advance in your career - lots of employees have been in the same jobs for five or six years or more with no raise.
The company justifies it's cheapness by saying, "Hey, it's the outdoor industry", giving employees discounts on jackets and stuff, and providing one ski day every year, which is supposed to make up for everyone being badly paid. But the employees aren't idiots (we know we can make more somewhere else and that lots of companies offer flexible hours and other benefits like OR) and their will soon be a lot of people leaving if things don't improve pretty quick. Most employees are very frustrated about their pay.
Nobody knows if management doesn't know that salaries are bad or if they don't care. Communication from upper management on the subject and basically everything is terrible. But in regard to everything else, micromanagement from upper management happens all the time.
Also, employees have too much work to do consitently high quality work, but there doesn't seem to be a plan to grow the number of people who work there.