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      PAPER

      Engaged Employer

      PAPER reviews

      2.6

      31% would recommend to a friend

      (815 total reviews)
      avatar

      Martina Tam

      100% approve of CEO

      22% positive business outlook

      Ratings by category

      3.1

      Work/Life balance

      2.9

      Diversity & inclusion

      2.6

      Compensation and benefits

      2.4

      Culture & values

      2.2

      Career opportunities

      2.1

      Senior management

      PAPER has an employee rating of 2.6 out of 5 stars, based on 815 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PAPER employee rating is 30% below average for employers within the Education industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      815 reviews
      1.0
      Jul 17, 2026

      Flexibility but concerns about company direction

      Tutor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility and choosing your own availability.

      Cons

      Changes in the company have made it difficult to remain positive about the direction it’s taking.

      4.0
      Jul 17, 2026

      Solid place to work, remote flexibility is great, just want to hear from leadership more

      It & operations director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Real remote flexibility here. They are embracing the technology we have to ensure our work life balance remains a high priority. You're trusted to manage your own time and get the job done without constant oversight. The bigger story though is the turnaround over the last year and a half. The new leadership has turned the ship around... before it fell off the map. The mission is clear now, and there's real room to help shape how we get there rather than crossing our fingers, closing our eyes, and hoping for the least worst.

      Cons

      Leadership communication is where things fall a bit short. We get the monthly all-hands and then... radio silence. I get it, priorities compete and there's a lot on their plate. But when the crew is the one actually rowing the boat, it helps to hear from the captain more than once a month. The occasional engagement via Slack, a little more visibility in between the big meetings would go a long way toward keeping everyone rowing in the same direction. We're all in this together - it's helpful to be reminded why a bit more often.

      1.0
      Jul 13, 2026

      Fast growth and opportunities, but poor leadership decisions

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      fast growth, learning opportunities, great travel

      Cons

      leadership was too inexperienced and ill-suited, made horrible decisions and treated people horribly.

      Viewing 1 - 3 of 815 Reviews
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      ReviewsPAPER reviews

      Glassdoor has 841 PAPER reviews submitted anonymously by PAPER employees. Read employee reviews and ratings on Glassdoor to decide if PAPER is right for you.