PARTech Technical Support Agent reviews

3.6

99% would recommend to a friend

(12 total reviews)
avatar

Savneet Singh

100% approve of CEO

99% positive business outlook

Reviews by job title

12 reviews
3.0
Apr 21, 2025
Recommend
CEO approval
Business Outlook

Pros

- Gives you plenty of experience in IT - Decent benefits - Work from home opportunity - Flexibility with scheduling if something arises

Cons

- Slightly underpaid - Lack of promotional opportunity - Management permits too many people to avoid their responsibilities - If you are dependable, you can expect to take on the tasks of those who do not fulfill their responsibilities - Many gaps in the initial onboarding training lead to early employee resignations due to frustration - The grading rubric for determining yearly raises fails to compensate those who exceed expectations fairly - Lack of a clear list of job responsibilities (They'll add more work and say it's part of your job title even when it shouldn't be)

5.0
Mar 1, 2023
Recommend
CEO approval
Business Outlook

Pros

The show they care about their employees and there is a lot of room for growth.

Cons

High call volume, which is expected in a call center.

Viewing 1 - 3 of 12 Reviews

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