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PENFED Credit Union

Engaged Employer

PENFED Credit Union reviews

3.3

58% would recommend to a friend

(1,038 total reviews)
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James Schenck

58% approve of CEO

51% positive business outlook

PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Feb 7, 2017

Out of Touch Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cannot think of any pros.

Cons

Management style of intimidation, constant chaos , and no regard for staff. Work life balance is not promoted. Staff is treated with disrespect.

3.0
Feb 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Supervisory employees can earn a very competitive wage and the benefits are satisfactory. The company employs lots of eager, energetic and talented people.

Cons

Many of the company's high-potential people (those eager, energetic and talented types) get ground down, beat up and so disgusted by the way they are treated that they quickly leave the company. Inappropriate comments/actions pertaining to gender, sexual orientation and race are sometimes made by senior employees in the organization. There were two choices for those in my department. One could either stand up to a bullying executive, or put on an air of sycophancy in their presence. The cost of standing up was heavy. Being marginalized to the point of inability to do your job; questioning and doubting your own qualifications; thinking that you're just not good enough to be part of the team and dealing with the uncertainty of where you stand day to day were all part of the price. It was extremely draining, but I consciously decided that I would not fall into the traps of self-defeat and self-pity. I totally looked on the bright side. The lack of inclusion actually afforded me ample time and the opportunity to carefully plan my next move and exit with my self-respect and dignity intact. The "reward" for sucking up to a bullying executive is access to their glorious inner circle where they metaphorically hug and kiss you one day and take a metaphorical baseball bat to the back of your head the next--Google "batter up untouchables" if you are not sure what I mean. Instead of addressing the chronically high turnover rates head on as a leadership issue, this obvious "smoking gun" gets ignored. In the meantime, the directors of the board remain seemingly blind to the shenanigans and convinced that everything is great. Some holding leadership roles in the organization are masterful when it comes to their ability to paint rosy pictures for those to whom they report while simultaneously creating nightmares for nearly everyone who reports to them.

4.0
Feb 4, 2017

Positive change

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Truly collaborative teams working together to improve the company and move it forward. Lots of work to be done so can be exciting challenge to be a part of a growing organization. Amazing brand with an honorable mission. Establishing processes and standards not in existence before.

Cons

Challenging environment sometimes. Some departments taking longer than others to accept change and make changes which leaves some disgruntled. Management can be disconnected due to poor communication. Sense of moving too fast without proper infrastructure. Old ways of doing things clash with new ways of doing things.

Viewing 928 - 930 of 1,038 Reviews

Glassdoor has 1,141 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.