Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.1 out of 5, based on over 1,671 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 48% of employees would recommend working at PENNYMAC to a friend and 49% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has been stable over the past 12 months.

How satisfied are employees working at PENNYMAC?

48% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (63) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (36) , Analyst (32) , Loan Processor (30) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Customer Service Representative (CSR) (13)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 114 reviews)); "Pay is good and plentiful if you can live through the first year" ((in 112 reviews)); "There are good benefits when it comes to medical and 401k" ((in 58 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 56 reviews)); "Work from home was good" ((in 39 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 104 reviews)); "Virtually no work life balance" ((in 46 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 44 reviews)); "No training and lack of assistance" ((in 42 reviews)); "Lots of layoffs" ((in 26 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What PENNYMAC locations have received the highest employee ratings?

Nashville , Roseville , Westlake Village , Westlake

PENNYMAC reviews

3.1

48% would recommend to a friend

(1,556 total reviews)

David Spector

55% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

PENNYMAC has an employee rating of 3.1 out of 5 stars, based on 1,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Sep 2, 2025

A starting line

Loan specialist

Recommend

CEO approval

Business Outlook

Pros

Easy to get into at the start

Cons

A very repetitive job that focuses on production

PENNYMAC Response

8mo

Thank you for taking the time to share your thoughts about your experience working at Pennymac. Please know that we take all feedback seriously and are committed to providing a positive working environment for all of our employees. As an organization, we are committed to building an inclusive work environment where our people can grow their careers and directly contribute to the growth of the company. Our managers and leaders are human just like the rest of us, however, our commitment does mean that we are diligently striving to do better. Thank you for being a part of our journey to excellence,

5.0

Aug 31, 2025

Great Place

Analyst

Recommend

CEO approval

Business Outlook

Pros

good management fun environment room to excel

Cons

pay was very low for current market

PENNYMAC Response

8mo

Thank you for taking the time to provide your feedback on your experience. We appreciate your willingness to share your thoughts and concerns. We constantly review our compensation packages to ensure they remain competitive within the industry. However, we will take your feedback into consideration and evaluate any potential adjustments that may be necessary. Your feedback is valuable to us as we strive to create a positive and rewarding work environment for all our employees. If you have any further suggestions or concerns, please do not hesitate to reach out to us. Thank you once again for your feedback.

4.0

Aug 29, 2025

Stomping Grounds

It manager

Recommend

CEO approval

Business Outlook

Pros

Exposure to everything. You will learn to deal with adversity and grow from it. Consider your tenure here as an AP class in office politics. Remember that the brain trust is in their leadership, just don't get caught up in titles.

Cons

Exposure to everything. Nepotism, cronyism, and lots of old school bravado. A pinch of FAFO for good measure, don't challenge the old guard.

PENNYMAC Response

8mo

Thank you for taking the time to provide feedback on your experience at our company. We appreciate your honesty and value your perspective. We understand the importance of addressing concerns and finding ways to improve the work environment. It's great to hear that our company provides a good starting point for individuals who are just beginning their careers. Gaining experience in the mortgage industry can be valuable, and the opportunity to pivot into different areas of tech and product through the mortgage application process is definitely a positive aspect. Thank you again for sharing your thoughts and suggestions. Your feedback is invaluable in helping us identify areas for improvement. We are committed to making positive changes and ensuring that our employees have a fulfilling and rewarding experience at our company. If you have any further concerns or suggestions, please do not hesitate to reach out to us employeerelations@pennymac.com. We are here to support you.

Viewing 49 - 51 of 1,556 Reviews

Jobs at PENNYMAC

Administrative Assistant

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