PENNYMAC reviews

3.1

48% would recommend to a friend

(1,556 total reviews)
avatar

David Spector

55% approve of CEO

49% positive business outlook

PENNYMAC has an employee rating of 3.1 out of 5 stars, based on 1,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

- Constant warm leads - Competitive commission structure - Good initial training

Cons

- career advancements opportunity. Good performers are offered management roles but a lot of high producing officers usually turn down these offers. Salaried but less compensation - Frequent layoffs - Work/life balance - Can work remote but you will be leashed to your desk (Literally)

avatar
PENNYMAC Response
2d
Thank you for taking the time to share your honest feedback about your experience as a Loan Officer with Pennymac. We appreciate both the pros and cons you’ve highlighted, as they give us a clear view of where we are succeeding and where we need to focus our growth. We are so glad to hear that our initial training, steady stream of warm leads, and competitive commission structure supported your success. We take great pride in providing our production teams with a strong foundation to thrive, and it is wonderful to know those aspects hit the mark for you. At the same time, we completely hear you regarding the challenges of day-to-day work/life balance and the complex choices surrounding career advancement pathways. Your perspective on why high-producing officers might hesitate to transition into salaried management roles is incredibly insightful, and it is a piece of feedback we take seriously as we look to improve our leadership structures. While the mortgage lending industry always comes with unique shifts and challenges, we remain deeply optimistic about Pennymac’s future. We are continuously evolving and actively striving to build an environment that not only drives business success but also champions long-term stability, wellness, and truer balance for our teams. Even where we may have missed the mark in the past, our commitment is to learn, adapt, and build a more supportive workplace for everyone. Thank you for being a part of our journey during your time here. We value your contributions and wish you the absolute best in your future endeavors.
3.0
May 22, 2026

Connected team, but low pay and slow growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The team is very connected

Cons

Low pay and slow growth

avatar
PENNYMAC Response
2w
Thank you for taking the time to share your thoughts and provide feedback about your experience working at Pennymac. We are delighted to hear that you have found our team to be so connected—fostering a supportive, collaborative environment is a crucial aspect of our culture, and we are glad this is reflected in your daily work. We understand feeling disappointed regarding compensation and the pace of career growth. We have been growing our total rewards package (tuition reimbursement, charitable and volunteer matching programs, wellness programs, and increased paid time off) to continue to increase the value we provide our employees in this very competitive environment. As an organization, we are committed to building an inclusive work environment where our people can grow their careers and directly contribute to the growth of the company. Our commitment does not mean we are perfect, but it does mean that we are diligently striving to do better. If you ever wish to share more specific feedback or connect with a member of our team, please feel free to reach out to us at employeerelations@pennymac.com. Thank you for being a part of our journey to excellence!
3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Team Environment Communication Transparency Facilities Amenities

Cons

Pay starting off but becomes worth it over time if you stay long enough.

avatar
PENNYMAC Response
2w
Thank you for taking the time to share your thoughts on your experience working at Pennymac! We are delighted to hear that you have found our Carrollton team environment to be so supportive and that our commitment to communication and transparency has made a positive impact on your daily work. We also appreciate your feedback regarding starting compensation. We understand that this is a top priority for our team members, which is why we are continuously working to grow our total rewards package—including tuition reimbursement, charitable matching, wellness programs, and competitive PTO—to increase the overall value we provide in this environment. We are so glad to hear that our clear paths for long-term financial and career growth have proven rewarding for you over the past year. We are dedicated to building an inclusive environment where employees can grow their careers and directly contribute to our shared success. Thank you for being a vital part of our team, and we look forward to continuing our positive working relationship with you!
Viewing 4 - 6 of 1,556 Reviews

Glassdoor has 1,671 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.