Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.1 out of 5, based on over 1,671 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 48% of employees would recommend working at PENNYMAC to a friend and 49% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has been stable over the past 12 months.

How satisfied are employees working at PENNYMAC?

48% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (63) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (36) , Analyst (32) , Loan Processor (30) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Customer Service Representative (CSR) (13)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 114 reviews)); "Pay is good and plentiful if you can live through the first year" ((in 112 reviews)); "There are good benefits when it comes to medical and 401k" ((in 58 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 56 reviews)); "Work from home was good" ((in 39 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 104 reviews)); "Virtually no work life balance" ((in 46 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 44 reviews)); "No training and lack of assistance" ((in 42 reviews)); "Lots of layoffs" ((in 26 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What PENNYMAC locations have received the highest employee ratings?

Nashville , Roseville , Westlake Village , Westlake

PENNYMAC reviews

3.1

48% would recommend to a friend

(1,556 total reviews)

David Spector

55% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

PENNYMAC has an employee rating of 3.1 out of 5 stars, based on 1,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Mar 31, 2026

High earning potential but limited time off flexibility

Mortgage loan officer

Recommend

CEO approval

Business Outlook

Pros

Great earning opportunity, can make over 200k/year

Cons

Very little flexibility on time off

PENNYMAC Response

2mo

Thank you for taking the time to provide your honest feedback about your experience with our company. We are delighted to hear that you enjoyed working with us in your capacity and appreciated the friendly work surroundings. Indeed, we believe that a positive work/life culture is a crucial aspect of any successful business, and we are glad that you recognized our efforts in this regard. We understand the challenges that the mortgage lending industry can present, particularly when it comes to external factors such as interest rates. Nonetheless, we appreciate your candid feedback and have forwarded your comments in the hope to improve as we strive to provide an environment that supports engagement and growth. We are always willing to learn from our employees' experiences and suggestions. Therefore, we will continue to monitor the working environment, listen carefully to feedback, and make any improvements necessary. Thank you for being a part of our team, and we look forward to continuing our positive working relationship with you.

3.0

Mar 25, 2026

Good pay and benefits, but disorganized processes hinder efficiency

Marketing analyst

Recommend

CEO approval

Business Outlook

Pros

Good pay and benefits; worked hybrid. Friendly teammates.

Cons

Disorganized processes at times that led to double work or bottlenecks

PENNYMAC Response

2mo

Thank you for taking the time to share your thoughts on our company. We appreciate your honest feedback along with the pros and cons you mentioned. Our company values open communication, and we take your advice seriously. We will continue to listen to our employees' feedback and work towards improving our communication channels. Once again, thank you for your honest feedback.

3.0

Mar 19, 2026

Wouldn’t recommend

Home loan specialist i

Recommend

CEO approval

Business Outlook

Pros

Was remote at the time, good training program

Cons

-Rude customers -Sales team sells customers a dream and you end up dealing with it -Back to back calls with no room to breathe -Constant changes -All of your time is being monitored

PENNYMAC Response

2mo

Thank you for taking the time to write an honest review of your experience working at Pennymac. We are glad to hear that you found the set schedule and flexibility to be a positive aspect of your job. However, we are sorry to hear that overall it was not the best fit for you. Your feedback will be taken into consideration and used as a means for improvement in the future. Thank you for sharing your thoughts and insights with us.

Viewing 13 - 15 of 1,556 Reviews

Jobs at PENNYMAC

Administrative Assistant

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PENNYMAC

PENNYMAC reviews

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Ratings by demographic groups

Reviews by job title

High earning potential but limited time off flexibility

Good pay and benefits, but disorganized processes hinder efficiency

Wouldn’t recommend

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