PENNYMAC reviews

3.0

45% would recommend to a friend

(1,560 total reviews)
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David Spector

51% approve of CEO

46% positive business outlook

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
5.0
Mar 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to grow your career Great work environment Feel appreciated

Cons

Need bigger pay increases annually

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PENNYMAC Response
1y
We understand your concern about the lack of raises and how it might impact you. We want to assure you that we value our employees and their hard work. While raises aren't always available, we are open to feedback and continually exploring ways to improve our employees' overall compensation package. We believe in creating fair and rewarding opportunities for our staff as they grow with us. We are committed to promoting a culture of learning and development where employees can evolve and advance their careers. Once again, we appreciate your sincere feedback and willingness to share your thoughts. Your review helps us identify areas where we can improve and ensure that we continue to provide a positive and supportive work environment for our employees. Should you have any further suggestions or concerns, please don't hesitate to reach out. We value your contribution as part of our team.
1.0
Mar 11, 2025

Terrible

Recommend
CEO approval
Business Outlook

Pros

Cross training opportunities, straight forward job

Cons

Pay, growth opportunities, work life balance

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PENNYMAC Response
1y
Thank you for taking the time to provide your honest feedback about your experience with our company. We are delighted to hear that you enjoyed working with us in your capacity and appreciated the friendly work surroundings. Indeed, we believe that a positive work/life culture is a crucial aspect of any successful business, and we are glad that you recognized our efforts in this regard. We understand the challenges that the mortgage lending industry can present, particularly when it comes to external factors such as interest rates. Nonetheless, we appreciate your candid feedback and have forwarded your comments in the hope to improve as we strive to provide an environment that supports engagement and growth. We are always willing to learn from our employees' experiences and suggestions. Therefore, we will continue to monitor the working environment, listen carefully to feedback, and make any improvements necessary. Thank you for being a part of our team.
3.0
Mar 11, 2025

Meh

Recommend
CEO approval
Business Outlook

Pros

Direct managers/supervisors are usually pretty empathetic and understanding. Coworkers are all wonderful. Decent benefits and options.

Cons

Working in Mods is always chaos, and you never know how/which processes are going to change until it happens. You'll be put on a team and then 80% of the time work with other teams instead. Base compensation is barely, with sad increases in pay annually. HR is bad with communication, and more often than not their actions don't align with the official company policies.

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PENNYMAC Response
1y
We are sorry to hear about your experience in our workplace. We assure you that it is never our intention to create a stressful work environment for any of our employees. However, we appreciate you sharing your feedback with us, as it allows us to improve and make necessary changes for the benefit of our team members. We want to emphasize that we value the well-being of our employees. We understand that everyone operates differently and have personalized needs, and we try our best to accommodate those needs while still accomplishing our business goals. Nevertheless, we are continually looking for ways to make our workplace more amenable, so employees can come to work feeling fulfilled and engaged. Our company aims to learn from past mistakes and find better solutions because of them. Thank you for taking the time to write this review, If you decide you want to express more, please feel free to email our team: employeerelations@pennymac.com
Viewing 100 - 102 of 1,560 Reviews

Glassdoor has 1,675 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.