Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,675 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 45% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at PENNYMAC?

45% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (32) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 115 reviews)); "Pay is good and plentiful if you can live through the first year" ((in 110 reviews)); "Company offers good benefits and Penny pantry is great." ((in 54 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 54 reviews)); "Currently have the option to work from home" ((in 40 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 103 reviews)); "Virtually no work life balance" ((in 52 reviews)); "No training and lack of assistance" ((in 45 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 45 reviews)); "Lot & lots of layoffs" ((in 29 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

45% would recommend to a friend

(1,560 total reviews)

David Spector

51% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,560 reviews)

Ratings by demographic groups

Race / Ethnicity

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PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Mar 14, 2025

Good company

Mortgage banker (mlo)

Recommend

CEO approval

Business Outlook

Pros

Good company to work for

Cons

Work life balance is hard

PENNYMAC Response

1y

Thank you for taking the time to provide your honest feedback about your experience with our company. We are delighted to hear that you enjoy working with us in your capacity and appreciated the friendly work surroundings. Indeed, we believe that a positive work/life culture is a crucial aspect of any successful business. We understand the challenges that the mortgage lending industry can present, particularly when it comes to external factors such as interest rates. Nonetheless, we appreciate your candid feedback and have forwarded your comments in the hope to improve as we strive to provide an environment that supports engagement and growth. We are always willing to learn from our employees' experiences and suggestions. Therefore, we will continue to monitor the working environment, listen carefully to feedback, and make any improvements necessary. Thank you for being a part of our team, and we look forward to continuing our positive working relationship with you.

4.0

Mar 13, 2025

Good place to work

Cyber security engineer

Recommend

CEO approval

Business Outlook

Pros

Pay is good and the work environment has been good

Cons

Working up the ladder can be hard

PENNYMAC Response

1y

Thank you for taking the time to share your thoughts on your experience working at Pennymac. We are delighted to hear that you have found the culture at Pennymac to be great and that you feel cared for and included. We value your input and will take your comments into consideration as we continue to improve and grow as an organization.

1.0

Mar 13, 2025

Dj Ford at the Tampa office will yell at you

Mortgage loan officer

Recommend

CEO approval

Business Outlook

Pros

Money is great when the market is good

Cons

Dj ford has temper tantrums. When the market gets slow he calls meetings saying the following . “You think the grass is greener on the outside. That’s why most of you came back to penny mac because it’s a great company” Remember what you were making before penny mac Everyone in the room needs to be grateful to have jobs You truly do get yelled at if your not making enough money for managment

PENNYMAC Response

1y

Thanks for your feedback. We take your concerns about negative talk seriously and are committed to a positive and inclusive work environment where everyone feels valued. We also understand the importance of strong management support and are focused on equipping our leaders to provide effective guidance. We recommend reaching out directly to your management or human relations with your concerns. We value all contributions and are continuously working to ensure every employee feels appreciated. Your feedback is important as we strive to improve our workplace.

Viewing 97 - 99 of 1,560 Reviews

Jobs at PENNYMAC

Product Owner (AI & Prompt Strategy)

Core Non-Default Supervisor

Product Analyst III (AI Context Designer)

Mortgage Trading Analyst

PENNYMAC

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Good company

Good place to work

Dj Ford at the Tampa office will yell at you

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