Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,675 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 45% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at PENNYMAC?

45% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (32) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 114 reviews)); "Pay and workload balance were good (compared to other call center positions) when the market was hot." ((in 104 reviews)); "good benefits if you're on full" ((in 60 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 54 reviews)); "work from home good job." ((in 40 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 104 reviews)); "No training and lack of assistance" ((in 48 reviews)); "Virtually no work life balance" ((in 47 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 47 reviews)); "No bonuses to anyone that isn't in management." ((in 26 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

45% would recommend to a friend

(1,560 total reviews)

David Spector

51% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,560 reviews)

Ratings by demographic groups

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PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Feb 16, 2025

N/A

Mortgage loan officer

Recommend

CEO approval

Business Outlook

Pros

warm leads provided. credit pulls paid for.

Cons

culture is good but when rates went up, a lot of micromanaging.

PENNYMAC Response

1y

Thank you for taking the time to share your thoughts and provide feedback as it helps us to evaluate and improve our work environment for all employees. We are committed to providing a positive and inclusive work environment and take your comments seriously. We encourage our employees to communicate with their supervisors or human resources if they have any issues or suggestions for improvement. Ultimately, we appreciate the opportunity to learn and grow, and we hope that we are addressing any concerns so we can improve the overall work experience for everyone. Please feel free to reach out to us directly at employeerelations@pennymac.com if you would like to provide more specific feedback or if you would like to connect with one of our human resources team members.

4.0

Jan 19, 2025

The Good and Bad

Project manager

Recommend

CEO approval

Business Outlook

Pros

Company offers good benefits and Penny pantry is great. Bonus are good. Management plays favors to there employees to promote.

Cons

Expect no salary increases in this company. You have to move departments to get raise or promoted.

PENNYMAC Response

1y

Thank you for taking the time to share your thoughts on our company. We appreciate your honest feedback along with the pros and cons you mentioned. Our company values open communication, and we take your advice seriously. We will continue to listen to our employees' feedback and work towards improving our communication channels. Once again, thank you for your honest feedback, and we look forward to continuing to learn and grow with you.

4.0

Jan 17, 2025

Ideal workplace

Refinance loan specialist

Recommend

CEO approval

Business Outlook

Pros

good work culture, support for employees readily available, integrity is big with them, good pay

Cons

transparency would be very appreciated

PENNYMAC Response

1y

Thank you for taking the time to share your thoughts about your experience working with our company. We appreciate all forms of feedback, whether it be positive or negative as it allows us to improve and continue providing valuable services to our employees and clients. We are glad to hear that you found the working environment to be beneficial for you. We take great pride in ensuring that our work environment is conducive to productivity and fosters a sense of community among our team members. We understand that compensation is an important factor in any employment decision, and we appreciate your feedback regarding this matter. We strive to provide fair compensation to all of our employees, and we regularly review our compensation policies to ensure that we remain competitive in the market. Thank you for your time and feedback.

Viewing 106 - 108 of 1,560 Reviews

Jobs at PENNYMAC

Core Non-Default Supervisor

Property Preservation Associate II

MFD Senior Underwriter- Non QM

Product Analyst III (AI Context Designer)

PENNYMAC

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