Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,675 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 45% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at PENNYMAC?

45% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (32) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 118 reviews)); "Pay is good and plentiful if you can live through the first year" ((in 104 reviews)); "Company offers good benefits and Penny pantry is great." ((in 60 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 59 reviews)); "Currently have the option to work from home" ((in 39 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 109 reviews)); "Virtually no work life balance" ((in 49 reviews)); "No training and lack of assistance" ((in 46 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 44 reviews)); "No bonuses to anyone that isn't in management." ((in 27 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

45% would recommend to a friend

(1,560 total reviews)

David Spector

51% approve of CEO

46% positive business outlook

Ratings by demographic groups

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PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Jan 14, 2025

Great place to have a career

Assistant vice president

Recommend

CEO approval

Business Outlook

Pros

Opportunities for Advancement, Steady pay increases for hard work, great people, relaxed work environment, work life balance. Benefits are good, good match on 401k, Nice office.

Cons

I think the company values speed and agility to the detriment of accuracy, execution, and efficiency. The company could really benefit from a robust, and ongoing, operations training program, especially in the Retail and TPO channels. The company needs a consistent hybrid WFH policy, needs to abandon a full RTO policy, and needs to re-implement hybrid for higher management levels. These positions are hard to hire for, and we've already lost several highly valued and high performing individuals at higher management levels due to a no remote/ hybrid policy at those levels.

PENNYMAC Response

1y

Thank you for taking the time to provide your honest feedback about your experience with our company. We are delighted to hear that you enjoyed working with us in your capacity and appreciated the friendly work surroundings. Indeed, we believe that a positive work/life culture is a crucial aspect of any successful business, and we are glad that you recognized our efforts in this regard. We understand the challenges that the mortgage lending industry can present, particularly when it comes to external factors such as interest rates. Nonetheless, we appreciate your candid feedback and have forwarded your comments in the hope to improve as we strive to provide an environment that supports engagement and growth. We are always willing to learn from our employees' experiences and suggestions. Therefore, we will continue to monitor the working environment, listen carefully to feedback, and make any improvements necessary. Thank you for being a part of our team, and we look forward to continuing our positive working relationship with you.

5.0

Jan 6, 2025

Great

Mortgage loan processor

Recommend

CEO approval

Business Outlook

Pros

The people and the environment

Cons

Dont give salary bumps at all

PENNYMAC Response

1y

We would like to extend our sincere thanks for taking the time to share your thoughts and feedback about your experience with our company. We value all of our employees' feedback, and we appreciate your insights on the pros and cons of the company. We understand that some processes here can be frustrating to you, but rest assured that we're working hard to improve in that area. Lastly, thank you for your willingness to learn and grow. We believe that a strong team is a team that is constantly developing, and we hope you find value in the resources we offer to help you succeed in your role.

3.0

Jan 6, 2025

Underwriting

Modification underwriter

Recommend

CEO approval

Business Outlook

Pros

Remote work was available during covid

Cons

Very click like environment, everyone knows everyone.

PENNYMAC Response

1y

We appreciate your honest feedback regarding your experience as a loan officer at Pennymac. We are disappointed to hear that we did not meet your expectations and that you had a negative experience while working with us. Overall, we appreciate your feedback and are eager to learn from it to improve our company. We wish you all the best in your future endeavors and hope that you find a workplace that meets your expectations.

Viewing 109 - 111 of 1,560 Reviews

Jobs at PENNYMAC

Product Owner (AI & Prompt Strategy)

Core Non-Default Supervisor

Senior Administrative Support Assistant

Mortgage Trading Analyst

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