PENNYMAC reviews

3.0

44% would recommend to a friend

(1,560 total reviews)
avatar

David Spector

51% approve of CEO

46% positive business outlook

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Mar 6, 2016

Loan Processor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My main pro here is that we have a good base pay. Pay can increase depending when you join the site.

Cons

Not a lot of room for growth. No annual increases, no increases based on annual reviews. You get paid less than new hires. (It becomes your job to train the new people.

3.0
Feb 29, 2016

Meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Penny Pantry is very convenient for lunch (if you work at the Moorpark office) For the most part the people are nice

Cons

Pennymac is the type of company that wants to squeeze the most possible out of employees while giving as little as possible in return. - vacation policy - 2 weeks (3 weeks after five years). pretty pathetic compared to what some companies are offering - holidays - only 8 per year. So if you are accustomed to getting the day after Thanksgiving and Christmas eve off, you'll be spending two of your meager 10 vacation days for that. - health insurance is expensive and not very good - even stingy about bathrooms. Never have I been at a company where on a daily basis I had to go to another bathroom because the one I went to was full - seems gung ho about open seating (I think this is so they can watch you continuously). there seems to be a mistrust of employees, assuming people will not do their jobs if they aren't out in the open. (also reflected in the policy that nobody can work from home because they won't know if you are working). I guess they don't realize they can look at your work output / quality to see if you are doing a good job? - no raises for cost of living. If you are just doing your job and not striving for promotion (some people don't want more money for more responsibility, they are happy at their level), you won't get a raise. Which means as the years go by, you are effectively paid a little less each year. Of course they say that they are working to improve the culture. I seriously don't expect much to change. The person they hired to work on it (exec level) quit after one month.

3.0
Feb 24, 2016
Recommend
CEO approval
Business Outlook

Pros

The people are great -- family oriented and lot's of people with young children. If you can't hit a deadline because of quality concerns -- the senior leaders listen and don't push the teams into delivering poor quality. Halloween is super fun at PennyMac!

Cons

Where to begin. Very stingy company. Was told during the interview process I would never get a raise -- ever. There is no real review system in place -- so they don't really rank your performance. The vacation plan is two weeks only and you have to accrue. Been a professional in my space for 25 years -- treated the same as a first time employee in terms of vacation. If i want a few days more than 10 -- i have to take it without pay. No comp time for all the overtime. In Moorpark there is nowhere to park. If you go out to lunch you won't find parking when you return. I get to work 30 minutes early just to park. The worst is no sense of work life balance. Basically this is a call center company -- so they base all decisions on how it impacts call center performance. Even if you're in IT or accounting. No working from home ever. They demand you work from 8:30 - 5:30 -- which puts you squarely in terrible traffic. Must wear business casual -- jeans are ok on Friday. Living like it's 1989.

Viewing 1468 - 1470 of 1,560 Reviews

Glassdoor has 1,675 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.