Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.1 out of 5, based on over 1,671 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 48% of employees would recommend working at PENNYMAC to a friend and 49% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has been stable over the past 12 months.

How satisfied are employees working at PENNYMAC?

48% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (63) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (36) , Analyst (32) , Loan Processor (30) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Customer Service Representative (CSR) (13)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 112 reviews)); "Pay is good and plentiful if you can live through the first year" ((in 108 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 57 reviews)); "good benefits if you're on full" ((in 55 reviews)); "Currently have the option to work from home" ((in 39 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 102 reviews)); "No training and lack of assistance" ((in 50 reviews)); "Virtually no work life balance" ((in 48 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 44 reviews)); "No bonuses to anyone that isn't in management." ((in 25 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What PENNYMAC locations have received the highest employee ratings?

Nashville , Roseville , Westlake Village , Westlake

PENNYMAC reviews

3.1

48% would recommend to a friend

(1,556 total reviews)

David Spector

55% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

PENNYMAC has an employee rating of 3.1 out of 5 stars, based on 1,556 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Mar 13, 2026

Good starting job, doesn’t propel employees enough.

Home loan specialist ii

Recommend

CEO approval

Business Outlook

Pros

Good starting pay for entry level job. Great people, good management. Flexible hours. Don’t need mortgage experience to start, they’ll teach you.

Cons

Very little advancement even for high quality work.

PENNYMAC Response

2mo

Thank you for taking the time to provide your honest feedback about your experience with our company. We're delighted to hear that you enjoyed working with our team at Pennymac. We strive to create an environment that fosters growth, collaboration, and transparency. It's heartening to know that you felt you were trained well and enjoyed your work. We understand the concerns you expressed regarding promotional opportunities. At Pennymac, we value all our employees and aim to provide them with growth opportunities. While we acknowledge the limitations that some roles may have, we're constantly striving to improve and enhance our employee development programs. Thank you for your willingness to learn and grow with us. We appreciate your contribution to our team and we hope for a chance to improve your experience in the future.

3.0

Mar 12, 2026

No pay rises. Salary not in line with competitors.

Home loan specialist ii

Recommend

CEO approval

Business Outlook

Pros

Generous free coffee and soda n free snacks

Cons

No pay rises, people come in higher than u and u can't get a raise

PENNYMAC Response

2mo

Thank you for taking the time to provide your feedback on your experience. We appreciate your willingness to share your thoughts and concerns. In terms of compensation, we understand your frustration and we apologize if you feel that the pay does not reflect your hard work. We constantly review our compensation packages to ensure they remain competitive within the industry. However, we will take your feedback into consideration and evaluate any potential adjustments that may be necessary. Once again, we appreciate your sincere feedback and willingness to share your thoughts. Your review helps us identify areas where we can improve and ensure that we continue to provide a positive and supportive work environment for our employees. Thank you once again for your feedback.

4.0

Feb 27, 2026

Salary

Home loan specialist ii

Recommend

CEO approval

Business Outlook

Pros

Overtime is usually available and holidays are observed

Cons

In office only policy so commuting is a con

PENNYMAC Response

3mo

Thank you for taking the time to share your thoughts on our company. We appreciate your honest feedback along with the pros and cons you mentioned. Our company values open communication, and we take your advice seriously. We will continue to listen to our employees' feedback and work towards improving our communication channels. Once again, thank you for your honest feedback, and we look forward to continuing to learn and grow with you.

Viewing 16 - 18 of 1,556 Reviews

Jobs at PENNYMAC

Administrative Assistant

Frontend Engineer - AI Platform

Modification Processor

PENNYMAC

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Good starting job, doesn’t propel employees enough.

No pay rises. Salary not in line with competitors.

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