Wow from about day 4 out of 4 months this place has been absolutely horrible. No real training from an actual trainer. ALL the supervisors are in on degrading employees behind their backs and don’t care if other employees hear you. An employee literally tried to fight another employee in the stairwell and was sent to work from home. Very violent place to work. Really don’t believe there is an HR department. You have to go through your supervisor to find out how much PTO you have accumulated. Supervisors come from other departments just to say good morning to some. The Houston PFS location is horrible. The upper management all hang out during lunch and outside of work so they have that “I have your back mentality”. So if there is something that happens they all lie for one another so that they won’t be degraded behind each other’s backs. The Houston office is as nasty as they come. Never seen a cleaning crew. The trash just gets taken out daily. The restroom is so nasty that you literally have to use it elsewhere. When the supervisors are typing about other employees in Teams they type really loud and they all laugh at about the same time. Employees yell at the insurance reps on the phone you can barely hear yourself think let alone talk on your phone. There aren’t many people who work here with professionalism.