PHI Air Medical reviews

3.6

66% would recommend to a friend

(206 total reviews)

Mark Leighton | Paul Julander

69% approve of CEO

66% positive business outlook

PHI Air Medical has an employee rating of 3.6 out of 5 stars, based on 206 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PHI Air Medical employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

206 reviews
2.0
Aug 5, 2025

It’s gone down hill

Recommend
CEO approval
Business Outlook

Pros

Great when I started but not anymore

Cons

Management strategies are confusing, constantly moving the goal posts.

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PHI Air Medical Response
11mo
Thank you for sharing your feedback. We value the perspectives of all current and former employees. While we do not comment on individual experiences publicly, we are committed to continuous improvement and a respectful workplace. If you would like to share additional concerns with our leadership team, please contact us at feedback@phiairmedical.com.
1.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Lunch provided in Corp office, building has a gym too - trying to make it so you don't *need* to leave (get to leave). Talented and mission-driven colleagues at the mid and lower levels. Strong legacy in the air medical space. Rewarding nature of the work when allowed to focus on it.

Cons

The current president appears to be overwhelmed with too many direct reports across too many departments of the company and lacks the background necessary for this highly specialized industry. Roles and responsibilities seem to shift constantly, creating confusion and eroding confidence in upper leadership. With what seemed to be limited understanding of air medical operations and no relevant industry experience on his resume, he relies heavily on those under him—but this dependence slows decision-making and creates operational inefficiencies, when he should trust the team to make decisions rather than getting his feedback constantly. Experienced staff are spending too much time trying to explain the basics and get permission they shouldn't need, as leaders themselves, rather than doing the work they were hired to do. This disconnect at the top cost the company both time and money, while frustrating employees who were simply trying to deliver in their roles.

avatar
PHI Air Medical Response
11mo
Thank you for sharing your feedback. We value the perspectives of all current and former employees. While we do not comment on individual experiences publicly, we are committed to continuous improvement and a respectful workplace. If you would like to share additional concerns with our leadership team, please contact us at feedback@phiairmedical.com.
1.0
Jun 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Scheduling - 7 days on 7 days off. Pay is decent. They give bonus' (with many strings attached). Work autonomously in your own hanger. Full benefits. Paid to travel. Gain experience on aircraft.

Cons

Company Direction: In the last year and a half, there have been changes that have driven the company and focus the wrong way. They have fired loyal, good employees of 19 years and stated "restructuring" only to turn around and hire others in those positions. There is a very big good ol' boy system here that has gravitated over from the Oil and Gas side of PHI. They are quick to punish and rule with an iron fist even if you are right and bring up valid points even when they ask for suggestions or ideas. They preach a "just culture" and "standup and say something policy" but when you do, you are worked against. PHI has some unethical and unlawful policies. I.E. when you are in your own personally owned vehicle, they state that it is a company car and subject to their rules and search/seizure practices. They constantly send out mandatory surveys asking questions that are very questionable and put the employee in a very awkward position - They monitor the status of this and hound you to complete it and say that it is "anonymous" when you have to sign in with your credentials. Maintenance: Too much attention is drawn to trivial things on the mechanics behalf instead of actual aircraft maintenance and managers are using these "violations" to write up and bring punitive action against the individual - even if you have no prior incidents. They have policies that you will not know about, they will then dig them up and punish you for not following them. Once you get three write ups, they fire you. There are some maintenance managers that state one thing but turn around and do the exact opposite and work against you to make themselves look good, or climb the ladder. PHI's aircraft are aging old 407's from the oil and gas side that constantly break and cause your base to go out of service - then there is a push to do shady actions to get the aircraft back up all at the expense of the mechanic. They refuse to upgrade or replace them with more modernized aircraft. Retention: There has been an on going issue with PHI being able to retain qualified experienced aviation mechanics. PHI had continuously been under the spotlight with the FAA concerning such. To answer this, PHI has given out retention bonuses - but BEWARE! Those agreements state that they can go to your next employer and slander/libel your name if you do not stay and break that contract. In Indiana alone, in the last 18 months, there has been a very big turn over rate - 10 mechanics have either been fired, worked out, or left for a better company elsewhere. They are currently hiring mechanics with little to no experience on rotary wing platforms, or directly out of A&P school. It doesn't matter if you have 30 years experience or qualified/trained on numerous aircraft. They will find a way to get rid of you if they don't like you. Most of that comes from upper maintenance management. Safety: There is a big safety culture with PHI, but there are questionable practices. And the rate at which PHI is going with getting rid of experienced mechanics and hiring less assertive, moldable newbies, there will be an increase in incidents or accidents. Overall: PHI is contesting the REAL TRUTHFUL reviews on glassdoor and are having them taken down. This company is poor choice as an A&P mechanic to engage in business with. It might seem good at first, but after about 6-12 months you will start looking for the door and start talking next guy. Just don't do it.

avatar
PHI Air Medical Response
11mo
Thank you for sharing your feedback. We value the perspectives of all current and former employees. While we do not comment on individual experiences publicly, we are committed to continuous improvement and a respectful workplace. If you would like to share additional concerns with our leadership team, please contact us at feedback@phiairmedical.com.
Viewing 25 - 27 of 206 Reviews

Glassdoor has 212 PHI Air Medical reviews submitted anonymously by PHI Air Medical employees. Read employee reviews and ratings on Glassdoor to decide if PHI Air Medical is right for you.