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      PHMG

      Engaged Employer

      PHMG reviews

      3.3

      52% would recommend to a friend

      (848 total reviews)
      avatar

      Jason Daye

      58% approve of CEO

      53% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.1

      Senior management

      3.1

      Career opportunities

      PHMG has an employee rating of 3.3 out of 5 stars, based on 848 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PHMG employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      848 reviews
      1.0
      Nov 8, 2025

      The best thing I ever did was leave

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The other account managers make it marginally easier to want to enter the office 4 days a week

      Cons

      KPIs are unfair. Incentives are unfair. Attitude on the floor towards AMs is horrific. People work hard for no reward. The product is dead. The recent 5* reviews are false, there isn’t a single AM on the floor that would say that.

      avatar
      PHMG Response
      6mo
      Hi there, Thank you for taking the time to share your experience, and for the contribution you made during your time at PHMG. We’re genuinely sorry to read that you feel this way about your time in the Account Management team, and it’s clear from your comments that your experience left you feeling undervalued and frustrated. We take feedback around KPIs, incentives, and culture extremely seriously - particularly when it relates to fairness, recognition, and how individuals feel supported day to day. While we can’t comment on individual circumstances, we do want to reassure you that we continuously review performance metrics and reward structures to ensure they reflect the realities of the role and remain transparent, achievable and aligned with both individual and business success. We’re also concerned by your comments regarding the floor culture and the perception of attitudes toward AMs. We appreciate you raising these points. If you’re open to it, we would welcome the opportunity to better understand your experience directly, as this kind of feedback is most valuable when we can explore it in more detail. Please feel free to contact us confidentially via HR@phmg.com. Wishing you the best for your next step. PHMG People Team
      3.0
      Nov 5, 2025

      w

      Mdes
      Recommend
      CEO approval
      Business Outlook

      Pros

      great training terrible leadership , toxic culture

      Cons

      work hours terrible , toxic leadership

      5.0
      Oct 30, 2025

      Hard work but worth it!

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The job is very hard but it is worth it! You just have to throw yourself into the business, understand the products and immerse yourself in the culture. It won't be for everybody, but I'm really enjoying the place now i have done over 12 months here. It's a fast paced entrepreneurial business which feels like a good move so far. When I first joined, I wasn't sure about the culture and 'vibe' in the office but I have to say that I have been here now over 12 months; it's much better than I originally thought. The culture is certainly unique, but now that i understand who the business are, and what the expectations of me in this role are, I feel much more settled and happy that i made the choice to join PHMG. Its a challenging role for sure, we have high client bases compared to other AM roles I have done, and yes we don't get to work as home as much as I would like but I knew all this before I joined. I would like to progress here and see where it takes me, the new progression plans / structure that i have heard about sound great and would be much better than what is in place at the moment. A plan of how to progress and what that means at each level as an AM sounds like a great idea, just hope it happens sooner rather than later.

      Cons

      The tech can be frustrating, I've certainly had a few issues with my laptop but nothing that wasn't sorted quickly by helpdesk. Dynamics is TERRIBLE but we are moving to Salesforce in the new year which will improve as I have used this before so I know what is around the corner, it can't get any worse than Dynamics! Parking is very difficult and there's a LONG waiting list to get a spot but close to met stops from Manchester city centre so not too much of an issue.

      avatar
      PHMG Response
      8mo
      Thank you for sharing such a detailed and thoughtful review. It’s great to hear that, after 12 months, you feel settled, understand the expectations of your role, and are enjoying the fast-paced, entrepreneurial culture at PHMG. We’re especially pleased to hear that you’re excited about the new progression plans — we want everyone to have a clear path to grow within the business. We hear your points about technology and parking. It’s good to know that Helpdesk was able to quickly resolve laptop issues, and we’re looking forward to the move from Dynamics to Salesforce, which should make day-to-day work smoother. For parking, we appreciate your patience and encourage team members to liaise with Facilities to secure a space where possible. Your suggestions on departmental meetings, visibility of management, and front-line input are very welcome. Engaging with teams and creating opportunities for everyone to share ideas is something we actively encourage, and it’s great to know you’ve noticed positive changes already. Thank you again for taking the time to share your experience — it’s feedback like this that helps us continue to improve and support our teams. P.s. financial comms on the EOT are coming this week, so keep an eye out for those, — People & Culture Team, PHMG
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      Glassdoor has 854 PHMG reviews submitted anonymously by PHMG employees. Read employee reviews and ratings on Glassdoor to decide if PHMG is right for you.