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PNC Financial Services Group

Engaged Employer

PNC Financial Services Group reviews

3.2

48% would recommend to a friend

(9,903 total reviews)
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William S. Demchak

48% approve of CEO

44% positive business outlook

PNC Financial Services Group has an employee rating of 3.2 out of 5 stars, based on 9,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PNC Financial Services Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

10K reviews
1.0
Jul 16, 2022
Recommend
CEO approval
Business Outlook

Pros

It’s a job. That’s the only pro.

Cons

Unethical sales practices. Extremely frequent turnover, every branch is running on bare minimum staffing, not leaving a safe amount of people in a branch, leaving brand new hires alone with one other employee which realistically makes the one more tenured employee feel alone and overwhelmed. Inadequate and just not good training. Leadership is lacking. Managers are stressed and unprofessional but their boss above them is typically no help at all. Hours are long. There is no work life balance. Expected to open to close, not leaving the branch until 6:30 pm. Saturdays are frequent due to minimum staff but no day off during week to compensate. Overtime isn’t offered, it’s just pushed on you. You are guilted if you need to use a sick day. You are asked to cancel vacations. You are called and texted on vacations due to lack of knowledge of management needing to know how to do something.

2.0
Apr 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Ok pay; if you work the late shift from home. You get 15% of your pay on top your pay if you work a split shift. Recently raised starting pay to $18/hr.

Cons

Scheduling is unreasonable and is only changed on very rare occasions. Expected to sit for 9 hours taking calls back to back with the exceptions of 2 15 minute breaks and a 30 min unpaid lunch. You are expected to be the answer so you can end up on a call for an hour just trying to figure something out. Days are very unpredictable and if you work until the call center closes (10pm est) you can not log out until the last customer is taken care of. WFH creates a stressful environment. You can not just walk away and collect your thoughts if you have a bad customer or day. You have to sit there and fake your way through it. You have to have very tough skin and not take anything personally

2.0
Mar 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits compared to most US companies Diverse and inclusive environment Collaborative and welcoming work culture Most people are respectful towards you Health rewards program allows you to redeem free money into your HSA Retirement match and stock purchase discount Spotlight program gives you the opportunity to recognize and be recognized by coworkers and redeem points for items

Cons

Health insurance is high deductible, high premium Your sick days can only be used as sick days and are forfeited at the end of the year Pay is well below market value, with few opportunities for growth Everyone is basically in competition with each other for who gets a semi-decent raise Promotions seem to favor people who work a lot of overtime, moving them into a title that does not pay for overtime Lack of transparency in job descriptions, basically tricking software developers into testing Development team and product owners do not respect QA Some people can really be dismissive whether it's because you're in QA, a woman, or you just call them out on their own bs Teams either have barely any work at all or completely unrealistic deadlines Meetings, meetings, meetings QA gets blamed for everything that goes wrong Can get tricked into taking on a "stretch assignment", which is basically just higher level work that isn't relevant to your current skillset with no title change nor additional pay under the hope that it will work in your favor come year end reviews, even though you most likely would already get a raise/promotion anyway if you were in consideration for a stretch assignment at all People will fewer qualifications and less experience will be making more money than you Compensation is only reassessed once (rarely twice) a year and you're not guaranteed anything to offset inflation or cost of living Can be stuck with an entry level title and salary for years Management frequently makes false promises Managers who actually do work towards moving testers into development, which is what they though they would be doing from the beginning, will only move them internally within the quality engineering department Everything is drowning in processes They keep flirting with the idea of moving back into the office, only to backtrack whenever a massive amount of people resign in response, just to repeat the cycle again Management will try to manipulate you into doing what they want by giving you the false hope of it working in your favor during the performance reviews (such as having cameras on during meetings and going in person into the office) Promotions and raises go towards whomever upper management knows and likes better and are not actually merit or skill based You're more likely to make more money as a new hire than to get a noticeable raise as a current employee. It's not uncommon to be making less money than the people you're managing Will stagnate your career as a software developer, as you'll be spending months or years doing only testing, possibly doing solely manual testing depending on the team Understaffed teams means existing staff has to take on extra work for no additional pay Management makes compensation recommendations before you even submit your self-assessment for the performance review

Viewing 142 - 144 of 9,903 Reviews

Glassdoor has 10,568 PNC Financial Services Group reviews submitted anonymously by PNC Financial Services Group employees. Read employee reviews and ratings on Glassdoor to decide if PNC Financial Services Group is right for you.