Is PPG a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at PPG have rated their employer with 2.9 out of 5 stars in 52 Glassdoor reviews. This is a lower than average score with the overall rating of PPG employees being 3.5 out of 5 stars. Search open Customer Service (CSR) Jobs at PPG now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at PPG .

Does PPG pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at PPG with 3.8 out of 5 stars based on 52 anonymously submitted employee reviews. This is 14.1% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at PPG.

How happy are Customer Service (CSR) professionals working at PPG?

57% of Customer Service (CSR) employees at PPG would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Customer Service (CSR) professionals have also rated PPG with a 3.7 rating for work-life-balance, 4.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at PPG?

Territory Manager (81) , Sales Associate (69) , Store Manager (60) , Sales Representative (49) , Manager (48) , Account Development Manager (46) , Chemist (44) , Lab Technician (41) , Engineer (26) , Intern (26) , Account Manager (24) , Customer Service Representative (24) , Estagiário (22) , Process Engineer (20) , Project Manager (20)

What are the pros of working at PPG according to real employee reviews?

"Good benefits and great 401K." ((in 224 reviews)); "The people are great and seem to truly care deeply about their job and the company." ((in 189 reviews)); "Pay was good for the area" ((in 153 reviews)); "Good work life balance Pto" ((in 66 reviews)); "Great coworkers nearby amenities to work and close to Little Rock" ((in 42 reviews))

What are the cons of working at PPG according to real employee reviews?

"My manager was the worst in my 20 years career." ((in 62 reviews)); "low salary / unstable job" ((in 52 reviews)); "Poor leadership in Chicago, too many people in charge and no one knows whats going on!" ((in 41 reviews)); "No training learn it yourself." ((in 26 reviews)); "Poor communication." ((in 23 reviews))

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PPG Customer Service (CSR) reviews

2.9

57% would recommend to a friend

(52 total reviews)

Timothy M. Knavish

61% approve of CEO

52% positive business outlook

Ratings by category

4.5

Diversity & inclusion

3.8

Compensation and benefits

3.7

Work/Life balance

3.4

Career opportunities

3.2

Culture & values

3.0

Senior management

Customer Service (CSR) employees have rated PPG with 2.9 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. PPG is rated 21% below average by Customer Service (CSR) professionals compared to other employers within the Manufacturing industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

52 reviews

5.0

Aug 14, 2024

Excellent Benefits and Supportive Culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Excellent Work Life Balance. Very Charitable organization

Cons

Organizational changes and temporary instability

4.0

Jul 8, 2024

good company

Account manager

Recommend

CEO approval

Business Outlook

Pros

great benefits not micromanaged good team atmosphere

Cons

disorganized at time technology was lacking

4.0

Apr 12, 2024

Good pay

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Caring company values hard work

Cons

Not a lot of room for advancement

Viewing 4 - 6 of 52 Reviews

Jobs at PPG

Customer Service Representative

Customer Service Representative

Technical Paint Service Representative

Performance Specialist, East Coast

Site IT Support Specialist

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PPG Customer Service (CSR) reviews

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Excellent Benefits and Supportive Culture

good company

Good pay

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