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      PPL

      Engaged Employer

      PPL reviews

      3.1

      44% would recommend to a friend

      (546 total reviews)
      avatar

      Vince Sorgi

      44% approve of CEO

      39% positive business outlook

      Ratings by category

      3.2

      Compensation and benefits

      3.0

      Diversity & inclusion

      2.8

      Career opportunities

      2.6

      Work/Life balance

      2.5

      Culture & values

      2.3

      Senior management

      PPL has an employee rating of 3.1 out of 5 stars, based on 546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PPL employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      546 reviews
      5.0
      May 7, 2022

      Digital Social Media Specialist

      Digital media specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Continuous learning in areas of evolving social media, complex platforms, Corporate Communications Correspondence skills as well as technical skills. Daily interaction with all levels of customers from Business Controllers to residential customers. Exceptional assistance from associates from various company departments working together to efficiently address & resolve any issue that may arise for our customers.

      Cons

      Constant learning and continuous evolution of new processes and acquiring ever-changing knowledge and updated skills sets.

      2.0
      Apr 19, 2022

      ask yourself-is it worth it? maybe yes or maybe no

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      -competitive pay -good benefits -union position -steady schedule

      Cons

      -the training is chaotic and incomplete (it's aimed at contractors with a high turnover rate, rather than long-term internal employees). You will be told to follow the tools and the programming without understanding the math or reasoning behind it so when a customer asks you a question you will either flounder to find the information yourself or you will try to reach out to leadership who are almost 100% unavailable. -you will be trained differently than the people hired before you, and they were trained differently than the people hired before them. There is zero consistency between training classes even though the job is the same. My recommendation for anyone in this position is to find someone who has been around a while and ask them questions. -once you hit a certain level in your training/progression, there is almost no chance that promotions will occur so you are stuck with the same skillset and knowledge without room for growth unless you choose to advance to a management role.

      5.0
      Apr 8, 2022

      Great company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A company that cares about its people and the service we provide

      Cons

      None that I can think of

      Viewing 253 - 255 of 546 Reviews
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      ReviewsPPL reviews

      Glassdoor has 675 PPL reviews submitted anonymously by PPL employees. Read employee reviews and ratings on Glassdoor to decide if PPL is right for you.