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PRO Club reviews

3.7

59% would recommend to a friend

(191 total reviews)

Mark Dedomenico

62% approve of CEO

43% positive business outlook

PRO Club has an employee rating of 3.7 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PRO Club employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

191 reviews
4.0
Mar 23, 2023

Pro Club PT

Recommend
CEO approval
Business Outlook

Pros

Clean, fitness center, bistro, spa. customer service focus, 1 hour appointments,

Cons

PT Management does not have much control over raises and salaries.

3.0
Dec 25, 2022

Average

Recommend
CEO approval
Business Outlook

Pros

access to the gym and accommodating hours.

Cons

entitled guests. Don't get tips.

avatar
PRO Club Response
3y
Thank you for your time at PRO. We’re pleased you enjoyed your access to the gym and accommodating hours. As far as tips, we are a private membership club. Tips are not expected and are at the discretion of the guest. In addition, many of our members come from other countries where gratuities are not part of their culture and are considered condescending or demeaning. Our most recent audit shows that the starting pay for a barista at PRO is $17/hour with an average of $4/hour in tips. We have recently upgraded our POS systems to provide a more convenient method for mobile payment while also providing a method to add a gratuity for above and beyond service as most people do not carry cash.
4.0
Oct 9, 2022

Pool

Recommend
CEO approval
Business Outlook

Pros

Good pay for private lessons. Flexibility.

Cons

No pay for between lessons. Must work group lessons to work private lessons Management is deceitful about benefits.

Viewing 37 - 39 of 191 Reviews

Glassdoor has 197 PRO Club reviews submitted anonymously by PRO Club employees. Read employee reviews and ratings on Glassdoor to decide if PRO Club is right for you.