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PRO Club reviews

3.7

59% would recommend to a friend

(191 total reviews)

Mark Dedomenico

62% approve of CEO

43% positive business outlook

PRO Club has an employee rating of 3.7 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PRO Club employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

191 reviews
1.0
Jul 30, 2021

Not a good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free membership and friendly coworkers is the only good thing I could say about this facility. Nothing special about this place

Cons

Management is all over the place. Horrible training. No proper training, they leave you by yourself they think you should learn everything by myself, basically there is no training instruction. The most unethical and unfair place I worked for. Most importantly if you get Covid-19 they will fire you! it happened to me and because of that I'm writing this review.

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PRO Club Response
4y
Thank you for your feedback regarding employment at PRO. We’re happy to hear that you enjoyed your membership benefit and friendly co-workers. The people at PRO is what makes us special. It’s unfortunate that your employment experience didn’t meet your expectations. We value all of our cast members and strive to set them up for success as well as provide them with healthy resources to live an active and healthy lifestyle. This also includes rapid COVID testing onsite, access to medical professionals, paid sick leave, work from home accommodations if necessary, and adherence to Washington state guidelines regarding all situations concerning COVID-19. According to our records, no one has been terminated due to contracting the COVID virus. We have shared your comments with our executive leadership team and if you would like to further discuss your employment separation with our HR Director or Vice President, we would be happy to put you in touch.
5.0
Jun 3, 2021

WORK HERE!!

Recommend
CEO approval
Business Outlook

Pros

AMAZING benefits very professional co-workers are diverse and fun! great growth opportunity

Cons

members- but you learn very quickly how to deal w/them

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PRO Club Response
5y
Thank you for your employment at PRO Club. We are so happy to hear you enjoyed working here!
2.0
May 14, 2021

Eh

Recommend
CEO approval
Business Outlook

Pros

Its decent for the first 3 months

Cons

Under paid a lot. Very old management that will not change or expand ideas elitest club full of white/ indians who are wealthy and stuck up. Mangment is rude to lower level employees No room for growth. You can work as hard as you want but you will not get far at pro since mangment hasnt changed in 20 years.

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PRO Club Response
5y
Thank you for your employment at PRO and for your feedback. The Front Desk compensation is equal to the compensation provided at similar positions in Bellevue. Our HR department conducts regular appraisals of industry compensation so that we remain fair and competitive. We also conduct annual performance appraisals for career advancement and compensation increases. Advancement and compensation increases are based on a variety of factors including initiative and acquired job skills. Additional benefits for full-time employees include two health club memberships, paid medical insurance, 401k reimbursement, service discounts (Pro Shop, Spa, Salon, Auto Salon, Personal Training), free Group Fitness classes), free onsite physician, free or co-pay only medical services (dermatology, podiatry, counseling, physical therapy) and paid time off. These additional benefits add to the total compensation package. We are sorry to hear about your experience with management as this does not reflect PRO Club’s core values. Our HR department and Senior Directors are always available if employees have additional concerns or seek support. We have passed your review to our front desk management team. We also offer employees the opportunity to provide feedback during their exit interview. If you would like your comments personally addressed, we'd be happy to put you in touch with our HR Director.
Viewing 64 - 66 of 191 Reviews

Glassdoor has 197 PRO Club reviews submitted anonymously by PRO Club employees. Read employee reviews and ratings on Glassdoor to decide if PRO Club is right for you.