PRO Club reviews

Thank you for your ten years at PRO! We appreciate your dedication to our members and are happy that you enjoyed the facility, your co-workers and support staff. Although, it may seem that a bunch of people were suddenly fired, they were not fired. As many companies experiencing significant financial losses due to COVID shutdowns and restrictions, PRO was forced to reduce staffing due to the lack of financial resources and nearly 80% loss in membership. The decision to lay off staff was heart breaking and our owner was generous in paying everyone their full salary for the first two weeks that the club was completely closed as well as paid medical benefits to everyone who was put on stand-by for the entire time. The most recent layoffs were the hardest. Many great, long-term employees were laid off. The club provided compensation for two weeks that made the employee's salary whole if unemployment was not equal to what they were making and paid for 30 days of medical insurance. As far as vacation, we updated our policy in May 2020 to reflect that we were not in a position to pay out vacation for any cast members who left the club, voluntarily or involuntarily. While we did not want to have to make that choice, the pandemic has left many companies with difficult financial decisions. Prior to COVID, vacation pay was paid out to employees who left employment. Most recently, the policy has been updated, as we feel optimistic that we are moving in a positive direction and we are now paying out vacation time to cast members who give a two week notice and work their schedule during the notice period. Again, thank you for your employment at PRO. We wish you future success and good health. And, thank you for the reminder, we can never thank our employees enough. Our owners think of PRO cast as family.