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PRO Club reviews

3.7

59% would recommend to a friend

(191 total reviews)

Mark Dedomenico

62% approve of CEO

43% positive business outlook

PRO Club has an employee rating of 3.7 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PRO Club employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

191 reviews
2.0
Mar 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Nice facility and especially since the front has been redone. Nice free club membership. Wearing a uniform makes it easy to know what you're wearing everyday. Relatively flexible schedule, you'll need to work split shifts though so 6am-10am and evenings 4-8pm. Bosses are hands-off so you need to be self-motivated. Pay is good for the industry but typical industry pay is horrid.

Cons

Commission job but requires a college degree for the position. Your pay will suffer during snowstorms, holidays and summer. So you will have constant income anxiety. Don't expect to make good money in this industry, period. Management will distort pay in interview but you need to factor in cancellations of clients. Client's cancel ahead of time, you don't get paid. Very low career mobility upwards in this position.

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PRO Club Response
7y
Thank you for your dedication to us and our members while you were here! We agree that the uniforms can help create an easy work ensemble and that motivation is huge for the personal training team , which helps create individual businesses within. We appreciate the feedback and have sent it on to the team to help us continue to make this a better workplace an d environment for members. Thank you!
4.0
Jan 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Overall, a good place to work. Facilities need cosmetic updates (greco roman theme is horrible, and carpet should never be in a locker room for infection control purposes) but facilities are in good shape and equipment is immaculate. They offer good benefits for many positions and the staff/managers are good overall. Many people stay simply because the pay is outstanding.

Cons

Upper management has very outdated ideas of appropriate management. The highest levels have a definite yin/yang relationship that is palpable and leads to issues for staff and mid-level managers.

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PRO Club Response
7y
Thank you for dedicating more than five years of your time to PRO Club! We highly appreciate your contributions and positive feedback regarding our equipment, benefits, and financial compensation. As for the cosmetic updates, we agree that our decor needs to be modernized. Once our expansion is complete we will prioritize these smaller details. As for our corporate culture, we do strive to preach and practice the Disney model of customer service. In fact, much of the feedback we receive from our members is positive with regards to customer service and our staff's desire to do all that they can for our members. We appreciate the feedback regarding upper management and will be sure to pass the feedback on to our management team. Thank you once again for the review, for dedicating so much of your time to our community, and for the feedback!
4.0
Jan 11, 2019

OK Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will meet some of the best people there! Good benefits, good advancement opportunities, room to grow, etc.

Cons

The higher up management are not good people.

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PRO Club Response
7y
Thank you for dedicating your time to our PRO Club community! We greatly appreciate the time you spent with us and the positive impact we are sure you had on our members. We agree that both our employees and members are some of the best people you will ever meet for a variety of reasons. As for your feedback, we will take it into consideration and provide the feedback to our executive team. Once again, we thank you for your positive outlook on PRO Club and for the time you spent actively advancing our core mission and objectives.
Viewing 97 - 99 of 191 Reviews

Glassdoor has 197 PRO Club reviews submitted anonymously by PRO Club employees. Read employee reviews and ratings on Glassdoor to decide if PRO Club is right for you.