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PRO Club reviews

3.7

59% would recommend to a friend

(191 total reviews)

Mark Dedomenico

62% approve of CEO

43% positive business outlook

PRO Club has an employee rating of 3.7 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PRO Club employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

191 reviews
5.0
Aug 7, 2021

Great people and fair wages

Recommend
CEO approval
Business Outlook

Pros

The club has everything full weight room, four swimming pools, four basketball courts, six tennis courts, racquetball, squash, personal trainers who are certified and have four year exercise science degrees.

Cons

Lots of members so it is hard to get to know everyone. Benefits are good but not great.

avatar
PRO Club Response
4y
Thank you for your employment at PRO! We are happy to hear that you had a good experience with us and enjoyed the club! We would love to bring back team building events and are looking into the safest way to do that with COVID.
2.0
Aug 5, 2021

Not the best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of my coworkers were very fun people. I made a lot of friends and thoroughly enjoyed working with them.

Cons

I worked closing which was very stressful, I couldn’t completely clean up while the gym was still open because people would still be using the equipment. Closing is at 10PM and my shift ends at 10:30PM. So essentially I would have 30 mins to rush to clean everything up which is nowhere near enough time. If I would clock out even a few minutes late, I’d get in trouble. Employees aren’t allowed to sit down or relax anywhere that gym members might see them, so we would need to take our breaks in an electrical/supply closet since it takes up almost half of the break time to walk over to the break room.

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PRO Club Response
4y
Thank you for your employment at PRO and for your candid feedback. We’re happy that you enjoyed your co-workers. It’s the people who truly make PRO a great place to work. We do offer a very nice and spacious employee lounge for employee breaks and with our PRO BEST service culture, we reward those who go above and beyond to make sure the club is “Show Ready” for our members. Our closing procedures for our fitness centers have been designed to complete in about 15 minutes, which we think is reasonable. We’ve shared your feedback with our managers so that they may review any other opportunities for improvement. Please note, all employees are encouraged to personally discuss their concerns or challenges with our department leaders, senior directors or HR director.
1.0
Jul 30, 2021

Not a good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free membership and friendly coworkers is the only good thing I could say about this facility. Nothing special about this place

Cons

Management is all over the place. Horrible training. No proper training, they leave you by yourself they think you should learn everything by myself, basically there is no training instruction. The most unethical and unfair place I worked for. Most importantly if you get Covid-19 they will fire you! it happened to me and because of that I'm writing this review.

avatar
PRO Club Response
4y
Thank you for your feedback regarding employment at PRO. We’re happy to hear that you enjoyed your membership benefit and friendly co-workers. The people at PRO is what makes us special. It’s unfortunate that your employment experience didn’t meet your expectations. We value all of our cast members and strive to set them up for success as well as provide them with healthy resources to live an active and healthy lifestyle. This also includes rapid COVID testing onsite, access to medical professionals, paid sick leave, work from home accommodations if necessary, and adherence to Washington state guidelines regarding all situations concerning COVID-19. According to our records, no one has been terminated due to contracting the COVID virus. We have shared your comments with our executive leadership team and if you would like to further discuss your employment separation with our HR Director or Vice President, we would be happy to put you in touch.
Viewing 121 - 123 of 191 Reviews

Glassdoor has 197 PRO Club reviews submitted anonymously by PRO Club employees. Read employee reviews and ratings on Glassdoor to decide if PRO Club is right for you.