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PRO Club reviews

3.7

59% would recommend to a friend

(49 total reviews)

Mark Dedomenico

62% approve of CEO

43% positive business outlook

Reviews by job title

49 reviews

Reviews about "Compensation"

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2.0
Mar 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Nice facility and especially since the front has been redone. Nice free club membership. Wearing a uniform makes it easy to know what you're wearing everyday. Relatively flexible schedule, you'll need to work split shifts though so 6am-10am and evenings 4-8pm. Bosses are hands-off so you need to be self-motivated. Pay is good for the industry but typical industry pay is horrid.

Cons

Commission job but requires a college degree for the position. Your pay will suffer during snowstorms, holidays and summer. So you will have constant income anxiety. Don't expect to make good money in this industry, period. Management will distort pay in interview but you need to factor in cancellations of clients. Client's cancel ahead of time, you don't get paid. Very low career mobility upwards in this position.

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PRO Club Response
7y
Thank you for your dedication to us and our members while you were here! We agree that the uniforms can help create an easy work ensemble and that motivation is huge for the personal training team , which helps create individual businesses within. We appreciate the feedback and have sent it on to the team to help us continue to make this a better workplace an d environment for members. Thank you!
4.0
Jan 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Overall, a good place to work. Facilities need cosmetic updates (greco roman theme is horrible, and carpet should never be in a locker room for infection control purposes) but facilities are in good shape and equipment is immaculate. They offer good benefits for many positions and the staff/managers are good overall. Many people stay simply because the pay is outstanding.

Cons

Upper management has very outdated ideas of appropriate management. The highest levels have a definite yin/yang relationship that is palpable and leads to issues for staff and mid-level managers.

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PRO Club Response
7y
Thank you for dedicating more than five years of your time to PRO Club! We highly appreciate your contributions and positive feedback regarding our equipment, benefits, and financial compensation. As for the cosmetic updates, we agree that our decor needs to be modernized. Once our expansion is complete we will prioritize these smaller details. As for our corporate culture, we do strive to preach and practice the Disney model of customer service. In fact, much of the feedback we receive from our members is positive with regards to customer service and our staff's desire to do all that they can for our members. We appreciate the feedback regarding upper management and will be sure to pass the feedback on to our management team. Thank you once again for the review, for dedicating so much of your time to our community, and for the feedback!
1.0
Dec 8, 2018

Junior Stylist Program

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits and decent pay.

Cons

I was hired on as a junior stylist with prior experience solely in men’s hair. They show you what to do then you are tested on everything without going through what exactly you are being tested on. After a week they fired me because I failed a portion of the test. They tell you one day they want you and if you fail then they will make you go through the portion with extra education again. That was a lie. There was a lot of confusion in scheduling as well. Just be wary if you get hired on you are on thin thin ice.

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PRO Club Response
7y
Thank you for reaching out and providing your feedback. Our Junior Stylist Program is fairly new and therefore we appreciate the feedback as we continuously strive to improve the program. In our Junior Stylist Program offer letters, we outline that each person will be hired into the program contingent upon them passing a technical audition. In the week prior to the technical evaluation, our experienced stylists do their best to familiarize potential employees with our facility and expectations of the audition for anyone who is seeking to join the Junior Stylist Program. Unfortunately, if the technical audition (which consists of evaluating basic skills) is not passed, then we cannot extend the potential employee a position within our Junior Stylist Program. We apologize for the confusion regarding scheduling. However, once again we thank you for your feedback and for your determination to pass the technical audition. We wish you the best of luck on future endeavors!
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