PRS reviews

3.2

49% would recommend to a friend

(94 total reviews)

Joseph Getch

54% approve of CEO

37% positive business outlook

PRS has an employee rating of 3.2 out of 5 stars, based on 94 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PRS employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

94 reviews
4.0
Feb 10, 2025
Recommend
CEO approval
Business Outlook

Pros

The work done is rewarding. You get good support

Cons

Upper management does try to simplify things without really understand how it affects lower staff.

3.0
Feb 5, 2025

Great at first

Recommend
CEO approval
Business Outlook

Pros

Being there for people in their time of need. Overtime shifts ( great way to make more money) Coworkers and I had great supervisors Great with needing time off whether personal or professional.

Cons

Once the company rebranded, the job responsibilities became overwhelming. It was so much information with little to know preparation. The supervisors even had challenges with explaining the new changes so that we could implement them. In addition, the call volume grew exponentially( easily more than 20 calls per 8 hour shift and you may be assigned to take text messages as well); It was hard to keep up with taking calls and documenting. Abusive callers call nonstop some shifts which can take a toll on mental health (nothing the against the company just something be aware of)

1.0
Jan 9, 2025

Bad

Recommend
CEO approval
Business Outlook

Pros

Crisis workers, some good people

Cons

Low pay work piles up

Viewing 10 - 12 of 94 Reviews

Glassdoor has 106 PRS reviews submitted anonymously by PRS employees. Read employee reviews and ratings on Glassdoor to decide if PRS is right for you.