Is PSCU a good company to work for?

PSCU has an overall rating of 4.1 out of 5, based on over 995 reviews left anonymously by employees. This rating has been stable over the past 12 months. 85% of employees would recommend working at PSCU to a friend and 83% have a positive outlook for the business. The best reviews about PSCU have been left by employees working as Vice President , Account Executive and Manager .

Does PSCU pay their employees well?

According to anonymously submitted Glassdoor reviews, PSCU employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at PSCU. This rating has been stable over the past 12 months.

How satisfied are employees working at PSCU?

85% of PSCU employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PSCU 4.1 out of 5 for work life balance, 4.3 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at PSCU?

Fraud Detection Representative (44) , Customer Service Representative (37) , Member Service Representative (31) , Manager (18) , Contact Center Representative (15) , Account Executive (13) , Member Services Representative (13) , Fraud Detection Specialist (12) , Fraud Representative (12) , Fraud Specialist (12) , Vice President (12) , Fraud Analyst (11) , Analyst (10) , Project Manager (10) , Contact Center Supervisor (8)

What are employees saying about PSCU layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PSCU layoffs and their outlook for job security at PSCU in 2026.

What are the top reviewed PSCU locations?

Saint Petersburg , Phoenix , Allen Park , Saint Pete , Saint Petersburg Beach , Tampa , Largo , Detroit , Auburn Hills , Southgate , Omaha , Clearwater , Dallas , Houston , Fort Lauderdale , Oklahoma City , Raleigh , Saint Paul , Cincinnati , Miami , Ocala , Remote , Huntsville , Mobile , Layton , Chicago , Big Stone Gap , Saint Louis , New York , Arizona City

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PSCU

Now known as Velera

PSCU reviews

4.1

85% would recommend to a friend

(957 total reviews)

Chuck Fagan

91% approve of CEO

83% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.3

Culture & values

4.1

Work/Life balance

4.1

Senior management

4.1

Compensation and benefits

4.0

Career opportunities

PSCU has an employee rating of 4.1 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PSCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

957 reviews

3.0

Oct 7, 2022

Remote Work

Fraud detection specialist

Recommend

CEO approval

Business Outlook

Pros

They give you all the tools and equipment you need to work from home. The company culture is okay if you're into group participation.

Cons

The performance metrics is strict. Great place to work if you can keep up and stick to the scripts.

5.0

Oct 4, 2022

Compassionate company

Fraud analyst

Recommend

CEO approval

Business Outlook

Pros

Great culture and opportunities for growth.

Cons

Weird overtime pay structure. Also hard to get approved PTO even when submitted after winning pto bid.

5.0

Oct 3, 2022

Great Company

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Ability to work remote, depending on the department. OT available to volunteer for. Supportive management team.

Cons

Taking calls for multiple credit unions, is not without its challenges.

Viewing 541 - 543 of 957 Reviews

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