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PSCU Customer Service (CSR) reviews

3.8

88% would recommend to a friend

(46 total reviews)
avatar

Chuck Fagan

90% approve of CEO

58% positive business outlook

Customer Service (CSR) employees have rated PSCU with 3.8 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. PSCU is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

46 reviews
3.0
Mar 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Got to work from home Scripted environment Pay was decent Great benefits

Cons

Too strict on what I can and can not say (bye bye) Training was misleading You get pointed on very ridiculous things High call volume with many request so I feel it needed more money

5.0
Feb 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Opportunities for advancements in the company as soon as 6months. Bonuses are based on your monthly stats. Overtime available. Pay difference if you are bilingual or if you work overnight. I was able to w

Cons

All callers are not pleasant. System maintenance during a high call volume time.

Viewing 7 - 9 of 46 Reviews

Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.