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PSCU Customer Service (CSR) reviews

3.8

88% would recommend to a friend

(46 total reviews)
avatar

Chuck Fagan

90% approve of CEO

58% positive business outlook

Customer Service (CSR) employees have rated PSCU with 3.8 out of 5 stars, based on 46 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. PSCU is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

46 reviews
5.0
Dec 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits great team work based life

Cons

No cons overly loved the leaders

3.0
Oct 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote, paid training, equipment provided.

Cons

The pay is not great, having to read scripts for different credit unions. You have to assist a variety of credit unions. Scripting and verification are different on each call. A lot of reading.

4.0
Jul 6, 2022

Good Environment

Recommend
CEO approval
Business Outlook

Pros

Good thorough training for work at home position. Equipment provided. Professional and caring staff.

Cons

Overall a good position. Some come city in dealing with the process as it covers so many credit unions.

Viewing 10 - 12 of 46 Reviews

Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.