Question 1

Is PSCU a good company to work for as a Representative II, Contact Center?

Accepted Answer

Representative II, Contact Center professionals working at PSCU have rated their employer with 3.9 out of 5 stars in 35 Glassdoor reviews. This is a lower than average score with the overall rating of PSCU employees being 4.1 out of 5 stars. Search open Representative II, Contact Center Jobs at PSCU now and start preparing for your job interview by browsing frequently asked Representative II, Contact Center interview questions at PSCU.

Question 2

Does PSCU pay Representative II, Contact Center employees well?

Accepted Answer

Representative II, Contact Center professionals rate their compensation and benefits at PSCU with 4.1 out of 5 stars based on 35 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Representative II, Contact Center salaries at PSCU.

Question 3

How happy are Representative II, Contact Center professionals working at PSCU?

Accepted Answer

71% of Representative II, Contact Center employees at PSCU would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Representative II, Contact Center professionals have also rated PSCU with a 4.1 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 3.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at PSCU?

Accepted Answer

Fraud Detection Representative (44), Customer Service Representative (37), Member Service Representative (31), Manager (18), Contact Center Representative (15), Account Executive (13), Member Services Representative (13), Fraud Detection Specialist (12), Fraud Representative (12), Fraud Specialist (12), Vice President (12), Fraud Analyst (11), Analyst (10), Project Manager (10), Contact Center Supervisor (8)

Question 5

What are the pros of working at PSCU according to real employee reviews?

Accepted Answer

"Benefits are good; you can get discounts on your medical insurance premiums if you engage in a healthy lifestyle." ((in 92 reviews)); "Great culture and enjoy my job." ((in 61 reviews)); "Pay is good and they will give you plenty hours." ((in 47 reviews)); "wondeerful place to work clean and employees friendly" ((in 36 reviews)); "Good pay, flexible schedule and work from home" ((in 28 reviews))

Question 6

What are the cons of working at PSCU according to real employee reviews?

Accepted Answer

"The pay is so high because you're going to be yelled at constantly while dealing with unrealistic job expectations and poor management." ((in 33 reviews)); "Bad Supervisor, uncaring corporate toadies" ((in 19 reviews)); "Poor training" ((in 16 reviews)); "Bad managers with not so good attitudes and super rude customers" ((in 14 reviews)); "There is no communication within the company from senior managment down including the lack of communication witin the same division." ((in 12 reviews))

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