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PSCU reviews

4.1

85% would recommend to a friend

(226 total reviews)
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Chuck Fagan

91% approve of CEO

83% positive business outlook

Reviews by job title

226 reviews

Reviews about "Compensation"

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5.0
Jul 16, 2021

It's been a great 9 years

Recommend
CEO approval
Business Outlook

Pros

PSCU is an amazing place to work. We are in the business of caring for our members and we do a great job!!! PSCU affords an opportunity to grow within my current position and expand my knowledge and skill set by presenting me with additional opportunities. Striving to be a world class organization we always but our employee's first as they are the direct conduit to our member owners. This is done through highly skilled leaders coupled with great pay, benefits and opportunities to take a lateral job or get promoted to the next level.

Cons

At times the workload can be overwhelming. There are competing priorities vying for attention and the number one priority. As the work from home model evolves it can seem there is not any down time. Although infrequent there have been instances where follow through on a project/program hinders the success of the solution being fully implemented.

4.0
May 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Unlimited OT Welcoming management Great work/life balance Great benefits Team bonus Extensive training (the trainer Evan is FANTASTIC)

Cons

Very heavy call volume (if you are not comfortable with taking back to back calls ALL day and working in a fast pace environment this may not be the job for you) As with any call center, there are good and bad days. There are constant moving pieces/changes. If you are not acceptant of change, again this may not be the job for you.

5.0
May 23, 2021
Recommend
CEO approval
Business Outlook

Pros

This is a call center, but no sales. Only helping existing customers. Each call is quick, just by following the script. Very reasonable company goals that reward with monthly bonuses based on attendance, performance and ability to follow the script.

Cons

The only con is that not enough people work for the company. Our hold times have high peaks on the weekend and Friday, which is why I constantly recommend everyone I know to apply to work at PSCU.

Viewing 139 - 141 of 226 Reviews

Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.