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      PSCU

      Now known as Velera

      Is this your company?

      PSCU reviews

      4.1

      85% would recommend to a friend

      (226 total reviews)
      avatar

      Chuck Fagan

      91% approve of CEO

      83% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.3

      Culture & values

      4.1

      Work/Life balance

      4.1

      Senior management

      4.1

      Compensation and benefits

      4.0

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      226 reviews

      Reviews about "Compensation"

      Return to all reviews
      5.0
      Jun 18, 2020

      Don’t do it. Turn away.

      Bilingual customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay for bilingual is okay.

      Cons

      Only put stars so people can see the comments. Supervisors are always in eachother cubicle, property gets stolen and they don’t do investigation, spanish reps barely get days off, favoritism is very strong, supervisors can barely help people, rumors are spread throughout the center about reps, cannot have your phone, they change the number on the boards to make it seem less busy, the traning is not done in a way to help reps. Don’t let the pay fool you, it’s not worth the headache.

      avatar
      PSCU Response
      6y
      Thank you for your feedback. At PSCU, we’re dedicated to creating a positive work environment for our employees and treating each person with dignity and respect. Our open-door policy allows any employee, regardless of job level, to direct work-related concerns or suggestions to the appropriate member of our management or Employee Relations team. We value the voice of our employees and strive to empower our team members to ask questions and express any concerns through the various resources and tools available.
      5.0
      Feb 25, 2020

      GREAT

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Greats hours with work and life. Lots of incentives also lots of over time. Gym and basketball court. Showers. Awesome place to work with great co workers.

      Cons

      Back to back calls on the daily.

      5.0
      Oct 11, 2019

      Best in Class Company

      Vice president operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      PSCU is an excellent company who genuinely cares about its employees. They are fair in their practices and live by their core values. They have created Employee Resource Groups (ERG) to support inclusion and diversity. ERGs are extremely important to me; I can't tell you how grateful I am, knowing the company I work for supports the growth and future of EVERYONE! They also live by the philosophy, "people helping people". The culture is truly a family like environment; including an employee funded hardship foundation where employees may be eligible to obtain monetary support during difficult times in their personal life. They offer generous PTO and good compensation plans.

      Cons

      Currently there are no electric vehicle parking stations. While the company continues to become more green, it would be great to have a few electric vehicle parking stations.

      Viewing 169 - 171 of 226 Reviews
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      ReviewsPSCU reviews

      Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.