Question 1

Is PSCU a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at PSCU have rated their employer with 3.8 out of 5 stars in 46 Glassdoor reviews. This is a lower than average score with the overall rating of PSCU employees being 4.1 out of 5 stars. Search open Customer Service (CSR) Jobs at PSCU now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at PSCU.

Question 2

Does PSCU pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at PSCU with 4.0 out of 5 stars based on 46 anonymously submitted employee reviews. This is 2.5% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at PSCU.

Question 3

How happy are Customer Service (CSR) professionals working at PSCU?

Accepted Answer

88% of Customer Service (CSR) employees at PSCU would recommend their employer to a friend. This rating has decreased by 3% in the past 12 months. Customer Service (CSR) professionals have also rated PSCU with a 3.3 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.1 rating for culture and values and 4.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at PSCU?

Accepted Answer

Fraud Detection Representative (44), Customer Service Representative (37), Member Service Representative (31), Manager (18), Contact Center Representative (15), Account Executive (13), Member Services Representative (13), Fraud Detection Specialist (12), Fraud Representative (12), Fraud Specialist (12), Vice President (12), Fraud Analyst (11), Analyst (10), Project Manager (10), Contact Center Supervisor (8)

Question 5

What are the pros of working at PSCU according to real employee reviews?

Accepted Answer

"Benefits are good; you can get discounts on your medical insurance premiums if you engage in a healthy lifestyle." ((in 94 reviews)); "Great culture and enjoy my job." ((in 60 reviews)); "Pay is good and they will give you plenty hours." ((in 47 reviews)); "Excellent Management Team, No micro management as long as you are doing what is expected of you." ((in 37 reviews)); "wondeerful place to work clean and employees friendly" ((in 32 reviews))

Question 6

What are the cons of working at PSCU according to real employee reviews?

Accepted Answer

"Bad Supervisor, uncaring corporate toadies" ((in 18 reviews)); "No training to move up in the company." ((in 17 reviews)); "Bad managers with not so good attitudes and super rude customers" ((in 16 reviews)); "There is no communication within the company from senior managment down including the lack of communication witin the same division." ((in 10 reviews)); "Positions are given because Upper management may know Rep and others can be overlooked." ((in 8 reviews))

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