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      PSCU

      Now known as Velera

      Is this your company?

      PSCU reviews

      4.1

      85% would recommend to a friend

      (957 total reviews)
      avatar

      Chuck Fagan

      91% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      PSCU has an employee rating of 4.1 out of 5 stars, based on 957 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PSCU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      957 reviews
      1.0
      Jan 31, 2023

      Poor Infrastructure

      Office manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Private practice, Mon-Thurs all day, Fri 1/2 day

      Cons

      Poor pay, poor leadership, poor patient care & much more

      5.0
      Jan 31, 2023

      Excellent Place to Work

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Opportunities for those that are focused and work hard. Recognition from team and division. Teams work together to accomplish the number one mission: People helping People.

      Cons

      Work from home can make you forget how long you are working and sometimes the time goes by too fast and it's late, but that can be anywhere and is manageable by me.

      3.0
      Jan 31, 2023

      Mixed Feelings

      Contact center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      PSCU was a great company overall. Flexible schedule and fun games to play throughout the month. There was also a schedule bid every month depending on the department that you're in.

      Cons

      The back to back calls were horrifying unless you're used to the call center life. Some days I took 90-100 calls. It's an issue if you get up and go to the bathroom especially towards the end of the month. Also after being promoted, it took them 4 MONTHS to correct my pay, which was very unprofessional and ethically wrong. I had to go over my supervisor to get that taken care of. You're also going to be servicing lie 10 different credit unions randomly, so whenever the phone rings you won't know who you'll be speaking to. They use scripting which are both a blessing and curse. If you like back to back calls, faulty systems, poor management, then this is the job for you. Would not recommend unless you're not in customer service.

      Viewing 241 - 243 of 957 Reviews
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      ReviewsPSCU reviews

      Glassdoor has 995 PSCU reviews submitted anonymously by PSCU employees. Read employee reviews and ratings on Glassdoor to decide if PSCU is right for you.