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      PSEG

      Engaged Employer

      PSEG reviews

      3.7

      62% would recommend to a friend

      (826 total reviews)

      Ralph LaRossa

      82% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      PSEG has an employee rating of 3.7 out of 5 stars, based on 826 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PSEG employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Reviews by job title

      826 reviews
      5.0
      Oct 21, 2025

      Pros and Cons

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job Stability: PSEG is a large, established utility company, offering long-term employment security. Benefits: Health insurance, retirement plans, paid time off, and other employee perks. Skill Development: Opportunities to build customer service, problem-solving, and technical skills. Professional Environment: Structured workplace with clear policies and expectations. Community Impact: Your work directly helps people maintain essential services like electricity and gas.

      Cons

      Strict Performance Metrics: Call times, resolutions, and other benchmarks are closely monitored. Dealing with Frustrated Customers: Some interactions can be stressful. Shift Requirements: Some positions may require nights, weekends, or overtime. Limited Flexibility: Policies can be strict, leaving less room for improvisation.

      Viewing 19 - 21 of 826 Reviews
      Related searches: PSEG jobs | PSEG salaries | PSEG benefits | PSEG interviews
      ReviewsPSEG reviews

      Glassdoor has 1,045 PSEG reviews submitted anonymously by PSEG employees. Read employee reviews and ratings on Glassdoor to decide if PSEG is right for you.