Pacific Life reviews

3.5

64% would recommend to a friend

(174 total reviews)
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Darryl Button

68% approve of CEO

64% positive business outlook

Reviews by job title

174 reviews

Reviews about "Compensation"

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4.0
Jan 12, 2026

Still a Great Place to Work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pacific Life has a genuinely fun, community‑oriented culture that heavily invests in social opportunities and events (more than any other company I’ve ever worked for.) Volunteerism is also emphasized: employees are given time during the workday to participate, and people are actually involved. The perks and benefits are also strong (free lunch, a $1,000 annual wellbeing allowance, and company matches for HSA and Dependent Care FSA), and pay is competitive with a philosophy that’s regularly evaluated against the market and calibrated internally. Colleagues are kind and helpful, and different perspectives are heard and appreciated. Work‑life balance is real here: managers are generally flexible and family‑first, with little-to-no fire drills, late nights, or on‑calls, and a manageable workload overall.

Cons

There is a noticeable sense of frustration around the return-to-office policy (and TA could definitely be more transparent about the new policy during the hiring process!), but returning to the office has become a reality for many companies in a post-COVID workforce, and Pacific Life is not unique in this regard. Employees forget how lucky we are to work for Pacific Life, which by many measures is still a fantastic company to work for! It's an adjustment period to return to a mostly on-site work experience, but there are so many other positives to working for this company. Employees who choose to leave Pacific Life may find it difficult to match or exceed the company’s culture, benefits, work-life balance, and overall employee experience elsewhere.

1.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Company previously cared about employees, but is now focused on earnings. In turn, we tend to get better bonuses now.

Cons

I’ve been at this company for almost 12 years and the culture shift is staggering. I originally wanted to work for Pacific Life because my mother and family friend had worked there for 15+ years in the Aliso location. My first 5 years I really felt the company cared about its customers and employees as priority one and with the new management that’s simply not the case anymore. There is so much lip service from upper management that their decisions are made with the interests of “people” in mind but they only care about the bottom line. The worst offense is the new return to office they’re labeling as “hybrid” by forcing everyone back in four days a week, even people that were hired as remote. The interesting part is that a few special employees and all the upper management seem to be exempt from this rule and can work remotely. Most in the office understand these were forced layoffs under the guise of being “better together”. We previously had a hybrid model of 2-3 days in office and were told the company has had incredible results over the years, so the only reason to force people in 4 days a week is completely superficial when it only applies to workers and not executives. I’ve seen many colleagues and friends that have been with the company as long as I have that were forced out and celebrated as “early retirement”. This was not the company I knew from when I was hired and I would not recommend this new regime of management. I stay with the company as I’ve made good money and since profits are the only thing that seemingly matters anymore.

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Pacific Life Response
6mo
Thank you for sharing your perspective and for your 12 years of dedication to Pacific Life. We recognize that recent changes, including our return-to-office approach, impacted how some employees feel about our culture. These decisions were made with the intent to foster collaboration and connection, and we remain committed to creating an environment where employees feel valued and supported. Your feedback helps shape that experience, and we’d welcome the opportunity to discuss further—please feel free to reach out to your HR Business Partner.
5.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Great leadership; they value your opinion. Good pay, great benefits, fully remote

Cons

None so far; I'm pretty happy, especially compared to previous roles/companies I've been with

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