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Pacific Office Automation

Engaged Employer

Pacific Office Automation reviews

3.0

48% would recommend to a friend

(518 total reviews)
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Adam Pritchett

72% approve of CEO

46% positive business outlook

Pacific Office Automation has an employee rating of 3.0 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pacific Office Automation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

518 reviews
1.0
Dec 30, 2017

Money, Money, Money.

Recommend
CEO approval
Business Outlook

Pros

Benefits, that's it. Some of the coworkers, "some!"

Cons

Everything else. As the title states, they only care about money, not their customers or employees. I had been cussed at by customers so many times, because they do not care about their customers. Just money.

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Pacific Office Automation Response
8y
Thank you for your review. We’re disappointed to hear you feel POA doesn’t care about its customers and employees. As a fixture in local communities, it’s our priority to put customers first, through our services and community involvement. We appreciate your feedback and your work at POA and wish you the best.
2.0
Mar 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Good product lines. Good 401K matching

Cons

Extremely disorganized which leads to wasted resources. No team building or training. Reviews years late with with no retroactive compensation. Angry customers due to lack of communication. High turnover rate. Bad culture...

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Pacific Office Automation Response
9y
Thank you for taking time to leave feedback of your experience at POA. We’re sorry to see that you feel we lacked team building and training. We appreciate your perspective but wanted to clarify some information regarding high turnover. One of our goals as a growth company is to minimize our employee turnover rates. POA’s turnover rates have been consistently lower than the industry average by 8 – 10%. We work toward these numbers by providing continued education, an amazing benefits package that includes free healthcare, a large match to our 401k program, company vehicles for many of our service team personnel, a three-day Service Appreciation weekend, and our annual business meeting in Portland where we pay for all employees and their spouses to come celebrate our culture and success together. Thanks again for your review and suggestions for improvement. We feel our low turnover rates are positive but still encourage you to reach out if you would like to discuss any concerns further.
1.0
Feb 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun company parties. Sponsor the Les Schwab toy drive.

Cons

Company only cares about making money and only giving it to Sales Reps. Reps receive bonuses, free trips, HUGE commissions. One of my friends who still works there had not received a raise in 5 years. Sales reps treat Contract Administrators like garbage. I was brought to tears by verbally abusive sales reps and no one cared. Sales reps are "untouchable".

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Pacific Office Automation Response
9y
Thank you for taking the time to leave a review of your time with POA. We’re so sorry to hear that you didn’t feel like you were valued as an employee. While we do reward hard work, our goal is for all employees to know that their efforts matter to the business. We truly appreciate your candid feedback as we are always looking for ways to make our work culture better for everyone. Know that your comments will be considered as we move forward.
Viewing 25 - 27 of 518 Reviews

Glassdoor has 533 Pacific Office Automation reviews submitted anonymously by Pacific Office Automation employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Office Automation is right for you.