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Pactera

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Pactera reviews

4.0

72% would recommend to a friend

(1,053 total reviews)
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Tiak Koon Loh

89% approve of CEO

71% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Senior management

3.7

Career opportunities

3.6

Culture & values

3.4

Work/Life balance

3.4

Compensation and benefits

Pactera has an employee rating of 4.0 out of 5 stars, based on 1,053 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pactera employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

1K reviews
4.0
Oct 4, 2015

Great company for learning and challenges

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I joined and left HiSoft Technology before it merged with Pactera. Got to admit that it is a company that provided opportunities to their employees to grow and learn. If you are willing to work, you will get the chance to face challenge and grow in skills.

Cons

Heavy work load and the turnover rate of the company was extremely high. Process is not well defined such that caused issue when dealing and working with the customers.

4.0
Sep 25, 2015

Good work environment

Software development engineer
Recommend
CEO approval
Business Outlook

Pros

1. Collaborate and work together 2. Co-worker very nice and happy to help others 3. The work task is not very heavy, so you can enjoy it.

Cons

1. Not enough training for employee 2. No long time plan for employee 3. The project or work is not stability.

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Pactera Response
10y
I am glad that you have a open and collaborative work environment/management team. It is great to hear when people enjoy working with their team members and leadership team. Our HR team is constantly looking for ways to improve our training programs and we appreciate your commitment and patience as we continue to take the steps necessary to evolve the company and build a world class global organization.
1.0
Sep 21, 2015

Another slimmy contract agency

Software engineer
Recommend
CEO approval
Business Outlook

Pros

First contract I worked on was very enjoyable, that was about it. Learned to get the signed offer before giving notice at current job.

Cons

After accepting the position current position and giving notice at my previous employer, they dropped the originally agreed upon bill rate by $8.00/hr. Finishing up my first job they now want me to transition to another, nice but… The skill set for the new position requires a lot more skills. Not that I couldn’t handle it, I might be in a job underutilizing my skills while I consider I have a job and make enough. First job I’d say the pay is a bit below average, while for the second position they want to transition me to would require a lot more skills which I have, just not sure I want to work that hard. And for the second/new position they want to keep the pay rate the same. Looking at a few salary surveys I would be well below any of the lowest for the skills. The company seems cheap and will protect the company’s bottom line over you.

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Pactera Response
10y
Thank your for your candid feedback. I am glad to hear that your first assignment was an enjoyable role and provided a rewarding work environment. While I don't know the details of your specific work situation, many times our teams are required to quickly reallocated resources based on the ebbs and flows of business requirements. The management team does the best they can do with the resources we currently have available. In many cases there is a perfect fit based on skills and compensation. In other cases the fit is not always perfect but the management team wants to try to utilize the team available and keep the resources assigned to billable work. This is especially true if they feel the resources can "step up" to the assignment.  This may inadvertently create a situation like the one you described. As a rapidly growing organization many times we ask people to take on additional roles and it takes some time for compensation/career levels to equalize. I hope you utilized some of the channels available to you to discuss your skills, compensation and future career path with the leadership team and HR.
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Glassdoor has 1,205 Pactera reviews submitted anonymously by Pactera employees. Read employee reviews and ratings on Glassdoor to decide if Pactera is right for you.