Pactera reviews

4.0

72% would recommend to a friend

(1,053 total reviews)
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Tiak Koon Loh

89% approve of CEO

71% positive business outlook

Pactera has an employee rating of 4.0 out of 5 stars, based on 1,053 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pactera employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Sep 7, 2015

Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexibility very friendly and supportive staff including senior management team young, agile organisation - open to change and continuous improvement exposure to different working environments, work duties and responsibilities

Cons

More social activities and events would be good continue to improve on company communication quite new in the Australian market- still building process and procedures

1.0
Sep 3, 2015
Recommend
CEO approval
Business Outlook

Pros

If you are foreigner with zero local experience AND you can self support your life cost AND you don't have any career amibition at all AND you don't mind being treated by clients as second-class consultant because of your employer's reputation, congratulations! Pactera is your dream place to work.

Cons

There was some good old days when the company was under management of its initial founder and his close friends. Since the sale of the company, the co-founders stepped down as minor shareholder or left the company without hesitation, the company has been struggling financially for a couple of years or so (though the HQ or HR will tell you another story): 1. All the competent sales are gone. Revenue in doubt. 2. All respectable one-up managers are gone. Now you have options from managers who are: self absorbed and racist, OR, in the belief that you are rubbish Asian but he is elite because he is Australia born Asian, OR, in the belief that you are doing OK but you become idiot when it comes to salary review/promotion. 3. The recruitment management is good at: lying to you to get you onboard, OR verbally abusing you because you are born overseas yet you expect an average pay (not to mention market pay). 4. Your client (say Telstra) will perceive you as bad by DEFAULT because the your on site Pactera managers will: either spread the rumor that you are a bad consultant (I personally don't understand why...do they envy you or treat you as their career competition? ) OR not protect you at all when you encounter politics (let's admit there are always nasty politics at big clients), so that they stay out of "trouble". OR make troubles themselves and then sneakily NOMINATE you as the trouble-maker (you know how traffic infringement notice nomination works, don't you?) 5. The company lacks processes, standards, measurements in many areas including: projects artifacts, your sick leave/annual leave request(!), performance/salary review, resource allocation, client engagement, sales... HOWEVER, the company does have one clear guideline: how you can be promoted - due to their requirements, you can sometimes be promoted from Associate Consultant to Consultant, you can seldom be promoted from Consultant to Senior Consultant because you will never meet ALL the strict requirements (except you got an offer from other company...that's the easiest way to be promoted).

2.0
Aug 31, 2015

Anonymous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility, colleagues are nice - can't think of any others

Cons

Low pay, no room for growth, management does not care about their reports - lack of employee care

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Pactera Response
10y
Thank you for your feedback. I am glad to hear that you work with great colleagues and the work environment accommodates you with overall flexibility. I am sorry to hear about some of the limitations you are experiencing with future growth opportunities. Pactera is constantly evolving and this growth should provide employees many opportunities for career and professional growth. Please try to have a conversation with the local management team - whether it is your direct manager or other managers on your account. If you are a strong contributor/performer they will want to expose you to other career development opportunities as appropriate when the time arises. Thanks for your continued focus and dedication as we continue to evolve and build Pactera into a world class organization.
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