PagerDuty reviews

3.7

65% would recommend to a friend

(489 total reviews)
avatar

Jennifer Tejada

65% approve of CEO

41% positive business outlook

PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

489 reviews
5.0
Jul 24, 2017

Train is moving fast and has clear sight of destination

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid Exec Team that is Transparent Community of Co-workers oozing with Passion Superior Product and Impressive Customer Base Great Benefits and Perks

Cons

A gym would be sweet, but grateful we have showers Too many meetings (standard for most companies)

4.0
Jul 22, 2017
Recommend
CEO approval
Business Outlook

Pros

Great engineering team, awesome product-market fit, tremendous customer value. Lots to learn and a place to experiment and bring new idea. Opportunities for career growth abound

Cons

Company is turning more and more political. executives are less strategic and more operational, and are simply trying to ensure that there part of the business is not seen in a negative light, instead of continuing to focus on what customers want

5.0
Jul 17, 2017
Recommend
CEO approval
Business Outlook

Pros

- Emphasizes learning and growth, and supports engineers in making it happen. - Blameless culture, from incident postmortems and beyond - the focus is on learning and preventing future problems, rather than pinning blame. - Organizational willingness to take calculated risks with new technology, whether it's infrastructure tech, programming languages, or libraries. - Engineering strives to appropriately balance moving quickly against technical risk. - Smart engineers who get things done. - No jerks allowed - being candid yet empathetic is a core value here. - DevOps culture - you build it, you deploy it and run it in production.

Cons

- Some services, libraries and tools are legacy and balancing paying down this tech debt with new feature work can be a challenge. - Focus shifted from engineering excellence to product/feature work to (occasionally) too great an extent. This seems to be shifting back somewhat, so hopefully a happy, sustainable middle ground is settled upon.

Viewing 436 - 438 of 489 Reviews

Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.