PagerDuty reviews

3.7

65% would recommend to a friend

(489 total reviews)
avatar

Jennifer Tejada

65% approve of CEO

41% positive business outlook

PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

489 reviews
4.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits and culture. Interesting work.

Cons

Challenging time for the company resulting in additional stress

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PagerDuty Response
1y
Thank you for sharing your experience and for being part of PagerDuty. We understand that changes can be challenging and we are committed to fostering a positive and supportive work environment. We remain dedicated to continually revisiting our benefits offerings and company policies to ensure we remain competitive and we can support our team’s well-being. We value your input as we strive to continuously improve. If you are willing, we invite you to share your thoughts directly with your manager or HR business partner.
4.0
Jun 5, 2025

Majors review

Recommend
CEO approval
Business Outlook

Pros

Defecto in incident management and leader in incident response.

Cons

Expecting to scale without supporting reps with technical resources. Low salary compared to market.

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PagerDuty Response
1y
Thank you for your feedback. We’re pleased to hear that you see us as leaders in incident response. We also recognize the importance of a motivated and well-managed go to market team to our organizations’ success. That’s why we’ve refined our processes and resources to better support our managers in helping their teams thrive. Building a strong, motivated go to market team is an ongoing effort, and we truly value any feedback that can help us provide the support our teams need to succeed.
4.0
Jun 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice team Strong Local culture

Cons

Increasingly crowded space Aggressive senior management

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PagerDuty Response
1y
Thank you for sharing your experience with us. We appreciate your feedback about our PagerDuty culture. We take all feedback seriously as valuable input. We invite you to email hr@pagerduty.com with any specific concerns about your experience with management at PagerDuty, so that we may continue to improve as a company. Your insights have been noted and will inform our leadership discussions as we continue to evolve as a company.
Viewing 43 - 45 of 489 Reviews

Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.