Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      PagerDuty

      Is this your company?

      PagerDuty reviews

      3.7

      65% would recommend to a friend

      (489 total reviews)
      avatar

      Jennifer Tejada

      65% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      PagerDuty has an employee rating of 3.7 out of 5 stars, based on 489 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      489 reviews
      1.0
      Aug 2, 2023

      Sales is a joke for enterprise

      Enterprise sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great salary. PagerDuty core product is great.

      Cons

      Too much pressure to cross sell non PagerDuty core products. Fire drill each month to fill out new forms sr leadership wants. Seems like mgmt doesn’t know what the bell they are doing and guessing. If a bigger deal closes they cling on trying to repeat that.

      avatar
      PagerDuty Response
      2y
      Thank you for taking the time to provide your feedback to make Pagerduty an even better place to work. Our number one value is #championthecustomer, and we invest in sales process and methodology training to ensure that we are creating consistent experiences for our customers. We encourage you to continue to share your feedback with your manager, HRBP, and/or including details on our regular engagement surveys.
      2.0
      May 17, 2023

      Toxic Sales Leaders

      Enterprise sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Deeply embedded in many customers today so we aren't getting ripped out easily.

      Cons

      Leadership has been firing at will...even top performers. The recent push is for toxic, gun-to-your-head sales leaders that lead with a stick, and this shift is being encouraged from the top down.

      3.0
      Nov 4, 2021

      Focus on Incremental Growth

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product/service is industry leading. It is a much better solution for enterprise incident response than its competitors.

      Cons

      The sales leadership has unrealistic expectations about scaling new customers. New customers scale slowly because the customer success team is anemic and inexperienced. The company is so focused on generating 1 billion in ARR that they are forgetting that they need to figure out how to reach 500 million in ARR first. Company values and culture stops at the sales team's front door. But, that isn't much different than any other Silicon Valley or San Francisco based IT company.

      Viewing 43 - 45 of 489 Reviews
      Related searches: PagerDuty jobs | PagerDuty salaries | PagerDuty benefits | PagerDuty interviews
      ReviewsPagerDuty reviews

      Glassdoor has 536 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.